Question about Sony Playstation 3 (PS3) Console

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My ps3 froze and it won't read games but it reads movies

I was playing Burnout Paradise and then the game froze. After that I had to shut off the system manually because it wouldn't get out like most people say. I turn the system back on and I put in a game and it wouldn't get pass the company names. Later it just didn't read the games at all. Soon after I tried a movie and I saw the whole thing. Then I tried putting the game again and it just wouldn't work. The only thing that plays is my Killzone 2 demo which is a game but it works.

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  • Anonymous Feb 17, 2009

    I have something very similar. I had games start to freeze in load screen and had to manually turn off system. Now, I can play games, but cannot XMB will not load after quitting the games. Movies will not load. Screen goes black and stays that way

  • Anonymous Feb 17, 2009

    when i put a game in it does not load up sometimes if your lucky but it wont let me play inless i get the up date for online but when i try to download it crashes help

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  • Master
  • 2,653 Answers

It's a Sony defect with the blu-ray lasers. They only last 1-3 years with average use. If your PS3 is less than a year old and you still have the original receipt Sony will repair the problem for free. Otherwise they're going to charge you $150 for the repair. You can reach them at: 1-800-345-SONY

Unless you have a technical background in electronics there's nothing I would suggest doing. A firmware update and or CD /DVD cleaner disk will do nothing for your problem. I've fixed more than 100 PS3's with this exact problem so I know exactly what I'm talking about.

Posted on Feb 20, 2009

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