a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
When the controller is not synchronized with the PlayStation, the 4 LEDs flash. If the PlayStation is not turned on they'll flash if you happen to power the controller on. Press the PS (PlayStation) button on the controller to cause it to sync with the unit. If that does not work try plugging the USB cable into the PlayStation and into the controller to charge the internal batteries for a while and see if a full charge will help - if the radio signal is too weak coming from the controller it won't sync. If all that fails, try another controller if you have one and see if it does - could be a bad controller. Also you can go into the PlayStation settings in the controller section and tell the unit to "forget" old controller settings and start fresh. Handy to look at the PlayStation interface on the TV screen when you are trying to sync a wonky controller to see if the unit will give you any indication of a sync failure or something similar.
It should turn on as soon as you connect the controller to the ps3 via the usb cable. Use your usb cable on another device to whether it's broken or not, alternatively you can try another usb cable on your ps3 controller if you have one.
yea i have noticed my ps3 isn't charging stuff either it only does charge when its turned on im pretty sure theres a setting to charge while the ps3 is off
Connect the USB cable (provided with the controller) into the data USB port on the top of the controller. Insert the other end of the controller into one of the two USB ports on the front of the system.
Power on the television and the Sony PlayStation 3. You are going to see a series of lights flicker on the top of the wireless controller.
Press the PS3 button in the middle of the controller. This tells the gaming system it is connected. A single light appears on the controller.
Remove the gaming controller from the PS3. You can now use it wireless. It is also possible to remove the USB cable from the PlayStation if it is blocking your field of view.
Well the Power Button is the PS Button right in the middle of the controller. Or you need to charge it if it's Wireless. While your PS3 is on, connect the USB charger from the controller to one of the USB plug-ins on the PS3 and it will start to charge.
Bosa, you're wrong. Had the same problem. The USB cable that comes with the PS3 won't charge the new Dualshock Sixaxis. I had to use a thicker, more robust cable in order to get the controller to start charging.
If the Joystick batteries are fully charged, and the playstation is active, pressing the playstation button on the controller should sync up a channel. If it doesn't, you may have to connect it with the USB wire until it syncs properly. We have had troubles also when a controller becomes sync'd to the wrong playstation (we have 3 in this house) and the controllers can work up to 40 feet away. So even a close neighbor's system can interfere. Once you have sync'd it with the USB wire, then it should work fine wirelessly.
i had same problem turn off your system with controller plugged in to usb unplug controller remove the power cable for a couple of mins reconnect and use controller PS button to turn system on and it should be back to normal. it worked for me
I picked up the folling troubleshooting tips from the PlayStation Knowledge Center. I know it may seem silly or insulting; This is not my intention. Problems like this are usually just little things you're over-looking. Give thest tips a shot, one by one, and see if your solution is in here. If it isn't, message me back here & we'll try something else to get your controller working, ok? By the way... Is it a sixaxis controller or dualshock?
Verify if the SIXAXIS or DUALSHOCK 3 wireless controller works with the USB cable.
Verify that the SIXAXIS or DUALSHOCK 3 wireless controller's battery is charged.
Attempt to pair the SIXAXIS or DUALSHOCK 3 wireless controller to another PLAYSTATION 3 system. This helps determine whether the problem is with the system or the controller.
Attempt to connect another SIXAXIS or DUALSHOCK 3 wireless controller to the PLAYSTATION 3.
Move closer to the PLAYSTATION 3 system. The maximum range for Bluetooth is 30 feet.
Make sure you have less than seven Bluetooth peripherals paired with the PLAYSTATION 3.
Unplug any other USB device plugged into the system when pairing the SIXAXIS or DUALSHOCK 3 wireless controller.