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hi mary,i just wrote and asked you for the model number,if this is a regular top load washer it could be the timer as long as you don't hear the motor running,if you do hear the motor running you could have a broken motor coupling because the drain pump is on the motor shaft so it will drain, http://www.youtube.com/watch?v=9K1KHEogf3c if you don't hear the motor it could be the timer,when it should agitate try tapping on the timer and see if it works,it has points in it and they can get stuck together or burn out and have no contact like you're saying but it's just a guess without seeing it but if the timer is advancing through with no agitation it could be the timer,did you try any other cycles
have done all the cleaning with toothbrush ran the machine on a boil wash frequently on empty bought all the washing machine cleaners used white vinegar soda crystals all to no avail not taking fabric conditioner and the filter at the bottom of the machine after each wash filling up with water at my wits end any help please
This is almost certainly the filter to the empty pump blocked. When you power up the machine, the first thing it does is make sure there is no water left over in the tub, if it can't evacuate any water it finds there, it won't go any further. Same on a spin, if after a set time the water hasn't emptied the empty cycle will stop but the spine cycle wont start because there is still water in the drum.
your water solenoid valve is bad,unplug the unit and see if it still runs in about a gallon w/o the unit powered from the wall even if the unit is shut off,then you will know its a defective water valve
be sure the drain hose is not lower than the wash tub this will caust the water to run out, 2nd be sure the drain hose is not pushed to far into the house stand pipe and the there is rome for air to go inbetween the drain hose and stand pipe eather of these will cause the machine to siphon mostly on rince cycle or on the 2nd and third loads you do. last your house drain could be starting to back up fill the washer with water and listen to it drain if you hear a gurggling sound in the house pipe you may need a plumber to cleanthis out for you.