Question about HP Photosmart C6180 All-In-One InkJet Printer

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HP 3100 all-in-one won't scan

It will copy, print from computer, but when I press scan, the light just blinks and blinks and nothing happens. Uninstalled and reinstalled software. Doesn't help. I'm ready to throw it through a window!!!!!

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Hey, mdesi, 
Save yourself some grief (not to mention the cost of a new window and printer!) and check the following before you try out for the pitching staff of your favorite local baseball team (I think they require the use of balls instead of printers, anyway):

  1. Shut everything down and restart it. Really. This is the very first thing to do anytime your blood pressure rises due to recalcitrant electronic equipment. You'll be amazed at how often something so simple is the easy fix.
  2. How much hard drive disk space do you have? If your hard drive is almost full, that can keep your scanner from having the "resources" it needs to actually be able to scan. If you don't know how to tell, try hooking the printer up to a friend's (preferably new, so his/her hard drive will be relatively empty) computer and see if it works. If it does, time to either:
  • if your scanning software will allow it (and most will) set the resolution (usually "dpi" in America) to a lower number (72 dpi is about as low as you'll want to go, though), and set the "save as" format to either jpg, png, or bmp for photos and the like, or
  • throw away a bunch of files off your hard drive and defrag it to free up disk space (ONLY if you know what to throw away and what to keep!), or
  • get a bigger hard drive (!).
Re-reading what I wrote (and being too lazy to go back and rewrite it), you probably want to try lowering the resolution BEFORE you disconnect your printer and haul it to a friend's house.Now, I would bet (IF I were a betting man) that one or the other or a combination of the some of the above remedies will fix your problem, but if not, repost with the steps you tried, the results you got, and how much hair you still have left on your head...
Hope this is helpful!
Ken

Posted on Feb 15, 2009

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