Question about Computers & Internet
I just got this laptop a week ago and have already been on tech support several times for this same issue. They don't seem to be able to find a permanent fix. I remove the battery, clear the capacitors, reinstall the BIOS and mouse drivers and that will get the touchpad working again for a little while, but it very quickly just stops working again. And by stops working, I mean nothing works. No buttons, no moving the mouse, no nothing. There is a on/off button for the touchpad, but that is in the on setting and doesn't seem to work when the touchpad's not working either. I've also read about a Function+F7 issue with Synaptec pads, but that doesn't seem to make a difference either. It's running Vista Home Premium 64. Any ideas?
I have the same issue with mine, and i just got it three days ago. I cannot tell you how to fix it entirely since i believe it's a design flaw, but i can help you keep your touchpad working for longer.
If you have noticed, these laptops get quite hot. Also the cooling vents are at the bottom, so if you keep the laptop on a soft surface such as your bed, the vents are essentially blocked. When the touchpad gets too hot, it stops working.
So, how to keep it cool you may ask? For one, do not keep it on the bed while it is turned on. Secondly, ALWAYS keep the battery out when you are not using it, as it gets hot as well. Also, keeping the battery charged at 100% for extended periods of time wears it much faster than if you actually use it. Search for the web for "Li-Ion care", there is plenty of info. If you need to have some battery power available at all times, use the laptop on battery power until it reaches 60%, then plug the adapter back in, and unplug it again once it's fully charged and so on. This is still much better than keeping it at 100% all the time.
Btw, the reason why it momentarily starts working again when you reset the BIOS it's because it cools down a little when you do that, the system load while in the BIOS is almost zero.
Posted on Jun 20, 2009
For most people viewing this problem first check the on/off button before getting this involved. There's a little button in the top right that turns the pad on and off. Its there so you can turn it off and use a USB mouse instead. You can leave it on and have both working simultaneously I suppose.
Posted on Feb 07, 2010
Make sure you driver to trackpad is working if not reinstall it
Posted on Feb 15, 2009
I installed Windows Vista Home Premium on my Notebook MSI C series. Touchpad was work, but later don't work. Please help me!
Posted on Feb 15, 2010
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Posted on Jan 02, 2017
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Turning the TouchPad on and off
To switch the TouchPad on and off, quickly double-tap the TouchPad on/off button.
NOTE: If the TouchPad light is on (amber), the TouchPad is off.
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