I have an ilo 32 inch frm Wal-Mart. The cable went out the other day when it said on the screen "digital strength low." I called up a cable rep. She said the tv is on "ANTENNA" and needs to be changed to "CABLE." How do I do that??
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Likely a failed fluorescent backlight or the inverter that supplies the high voltage to it.
I'd like to suggest a potential source for parts or service but the earlier authorized service company was Initial Technology and their webiste is no more so the company is probably defunct.
Ilo was sold only by Wal-Mart and our 32HD failed after 6 weeks and when returned after several weeks from repair, had the LCD panel damaged which didn't show up until we tried using it full screen and saw the flaw.
You may have some luck here:
Possible Ilo parts source
Otherwise, I'm afraid your friend is just another victim of a Wal-Mart junk supplier.
Yes I have the solution, I watched my 32 inch ILO tv and turned it off went to bed and when I got up the next morning it would not come on. So I got out my receipt, called Wal-Mart they would not offer me any help I had purchased this T.V. in December of 2007, since this is January 09 it was just by days past the year mark and Wal-Mart also informed me that they no longer carry this brand due to this problem, I called the company but they more or less laughed and said that it sounds like your going to have to pay a repair bill or purchase a new T.V. So I am a single mother with no extra money,especially 1 month after christmas. There is a fuse on the T.V in plain view, when you slip off the back of the T.V.on the right side, it costed me a hole $2.50 to purchase at my local auto parts store, works like a new one. The fuse was burt black, so this was a cheap and simple solution. Also Beware this rep from ILO also told me that there company makes Manavox, and Zennith so if there making them beware!!!!!!!!!
Call your store manager and if that doesn't get you action then call 1-800-WALMART and ask that the District Manager be advised and that you expect a call back. Wal-Mart should stand behind anything they sell including warranty. I purchased one for my new notebook and dealt with the store manager for information on the warranty before I bought it. The manager will respond.
The simpliest solution is always the best - I called the cable service provider; they reported an outage and quickly remedied the situation - but also tried to sell me their digital TV package. Thanks for your response.
ILO 32" lcd hdmi tech support Eastern Time 8:30 am - 9:00 pm (monday through friday) 9:00 am - 5:00 pm (saturday) 1-800-428-1105
my 8 month old tv doesnt even turn blue. just blinking red light where on/off light display appears. very discouraged cause wallmart will not help. trying techsupport. i found this number from my purchase paperwork. hope it is helpfull to you.
ok, i own the 26in POS and about 7 months into ownership it becomes unresponsive to manual buttons and remote(except power). the conditions that may have caused this problem may have been heat.....BUT if you turn the ilo COMPLETELY off(no standby) for a day or two it should start working again. mine always has.
The TV should have two ANT coax jacks in the back, one for air and one for the cable line. The one on the right side should be the one you want. It could be that you've plugged it into the left one, which will not work for line cable.