Question about Dell 5100cn Laser Printer

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Laser scanner on dell 5110cn laser printer, prints black smudges

Cleaned Transfer roller, replaced black toner cartridge, and replaced drum.
the problem cleared up a little bit, but there is still a ghosting image.

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  • plittle81359
    plittle81359 Feb 16, 2009

    it prints the pager, with a residual image between the letters - horizontally.

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Replace fuser. How far apart is the ghost image?

Posted on Feb 16, 2009

  • Paul schanzer Feb 17, 2009

    try printing, then open printer before paper comes out of fuser. Pull paper out and see if problem happens before or after paper went through fuser.. Measure the distance between the ghost images. it provides info on the circumference of roller that is causing the problem

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Our Dell 5110cn stopped working and the 'diagnostic' said to replace the transfer roller. I had purchased a Dell Imaging Drum and replaced that. I believe it has a transfer roller as part of the Imaging...


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Dell 3100cn printer leaves a blank strip


The following table should help

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HP LaserJet 5200tn printer that doesn't print dark enough.


If that's okay, then these are the other possible causes:
Transfer roller is defective or incorrectly installed. If the
transfer roller loses conductivity, it cannot effectively pull toner from
the drum to the paper.Transfer roller is defective or incorrectly installed. If the transfer roller loses conductivity, it cannot
effectively pull toner from the drum to the paper.

Action 5

Inspect the transfer roller for correct installation and contact. If the transfer roller is damaged, replace it.

High-voltage connector springs are dirty or defective.

Action 6

The high-voltage connectors are mounted on and above the dc controller and protrude into the toner cartridge cavity. Check the springs for functionality. Clean if dirty, replace if defective or missing.

Laser/scanner door is not opening correctly.

Action 7

1. Remove and reseat the toner cartridge.

2. Check the laser/scanner shutter door for proper operation. If it is defective, replace the laser/scanner assembly.

The dc controller is defective. The dc controller contains the high-voltage circuitry.

Action 8

Replace the dc controller.

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