Question about Creative Labs ZEN Vision:M Digital Media Player

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My Zen Mozaic is stuck on the start-up screen.

I plugged in my Mozaic and it worked fine. I accidentally unplugged the device without ejecting it and now whenever I turn it on, it gets stuck on the start-up screen (The one that is just a black screen with the word "ZEN.")
I tried the reset button, but that does not fix the problem. Afterward, it still gets stuck on the screen. Help?

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What kind of reset hard or soft? let the battery die then recharge that should get it out of that loop its stuck in

Posted on Feb 18, 2009

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SOURCE: My Zen Mozaic is stuck on the start-up screen.

Never mind, I got it. I just let the battery drain all of the way and then charged it. It worked fine afterward.

Posted on Feb 16, 2009

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I can't find A manual for my Creative Zen Mozaic


Hello,

All support for Creative Zen Mozaic is on next site:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=17897&prodName=ZEN+Mozaic&bTopTwenty=1&VARSET=prodfaq:PRODFAQ_17897,VARSET=CategoryID:213

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After installation there's a user guide with the name manual.chm under
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How to the Zen Mozaic player is fully charged


once your mp3 player gets fully charged you can see in the screen of your mp3 player showing "full" near the battery symbol.   

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My Zen Mozaic is dead, won't charge on ANY computer. Was fine b4.


I had this problem myself and the solution is really simple. As you look at the Zen, turn the left hand side towards you. Near the bottom you will see a very tiny "reset" button. Press and hold (with a pin or fine pen tip) for a couple of seconds, then try turning the Zen on. It worked for me

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Sep 03, 2009 | Creative Labs Creative Technology Zen MP3...

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My 8gb mozaIC WILL NOT REGISTER WITH MY COMOP


Support for Zen Mozaic on the site of Creative:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=17897&prodName=ZEN+Mozaic
1. Firmware [for your player]
Get a download from the support site and install:
this will put maps onto the device. Communication with the software
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2. Application software [for the computer]
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3. Drag and drop
Once firmware is installed you can also use the drag and drop method. Move music, pictures, video inside maps on the computer into the corresponding map onto the player.

Don't hesitate to post a comment
when this will not get your Zen to play.

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support for ZEN mozaic on the internet

http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=17897&prodName=ZEN+Mozaic

next go to Knowledgebase Solutions
entering the topic "frozen" will give a list of various solutions

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My Zen Mozaic is stuck on the start-up screen.


Never mind, I got it. I just let the battery drain all of the way and then charged it. It worked fine afterward.

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