Question about Magellan RoadMate 300 GPS Receiver

3 Answers

Touch screen won't respond / hard to program

Using arrows seems to work ok. Roadmate 360.

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  • stanvett Feb 16, 2009

    Magellian roadmate 360 powers up but touch screen and voice don't work. I used the arrows to input . It lead me there; But with no voice! This unit doesn't use a battery .Only plugs in to car .

  • stanvett Feb 16, 2009

    No responce during touch screen test.-no help
    Reacquired satellite signal -- no help
    Tried the power button fix --no help
    Unable to locate reset button on left,right or bottom side- no help
    WHAT NEXT????

  • stanvett Feb 16, 2009

    screen calibration won't respond

  • stanvett Feb 16, 2009

    This unit does use voice commands

  • stanvett Feb 16, 2009

    Should read DOESN't use voice commands --sorry

  • stanvett Feb 16, 2009

    On the left side there is a power in plug and a connection for a usb --I can't seem to find a reset hole .

  • stanvett Feb 17, 2009

    Sorry no battery--am going to attempt the firmware update

  • stanvett Feb 17, 2009

    Reinstalled firmware --No help

    ANY IDEAS ???

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3 Answers

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  • Master
  • 8,619 Answers

Hi

Try to run the Touch Screen Test(by going into Diagnostics) this will check that the touch screen is calibrated and accurate. If it still doesnt work then go to Initialize GPS this will Reset the unit and will reacquire the satellite signal.

Note: Previously saved satellite data will be reset and reacquiring the satellite signal may take 15 minutes or more.

Please revert for any clarifications.

A Fixya Rating would be appreciated if you found this solution helpful.

Thanks
Rylee

Posted on Feb 16, 2009

  • 3 more comments 
  • Rylee Smith
    Rylee Smith Feb 16, 2009

    Did you dropped the unit?

    The Magellan Maestro may have locked up due to a resource conflict.


    1. Simply reset the receiver by pressing the power button for 10 seconds.
    2. After the receiver powers off simply power it back on to complete the reset.

    The location of reset button is on the left, right, or bottom side inside a small hole.



    If the resetting the unit doesn't help then try and update its firmware from the link---



    Magellena GPS Firmware Update



    From this link select the product family and then the model no. , it will display the firmware. Download the firmware and install it into your GPS Reciver. I am sure it will resolve the issue.



    Please rate the solution as "FixYa" if you found it helpful.



    Please revert for any clarifications.



    Thanks

    Rylee

  • Rylee Smith
    Rylee Smith Feb 16, 2009

    The reset button is located on the left hand side of the unit.

  • Rylee Smith
    Rylee Smith Feb 16, 2009

    If the resetting the unit doesn't help then try and update its firmware from the link---

    Magellena GPS Firmware Update

    From this link select the product family and then the model no. , it will display the firmware. Download the firmware and install it into your GPS Reciver. I am sure it will resolve the issue.

  • Rylee Smith
    Rylee Smith Feb 16, 2009

    Else take out the battery for 10-15 min.s and then put the battery again. It will help.

  • Rylee Smith
    Rylee Smith Feb 17, 2009

    This seems to be a possible hardware error and you need to take it to the Magellan. You can contact them at---



    Telephone: 800 707 9971

    Monday through Friday, 6:00 a.m. to 5:00 p.m. PST/PDT



    Also visit this link---



    Magellan Support



    Thanks
    Rylee




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  • Master
  • 6,784 Answers

Hi there. your touch screen needs to be recalibrate. there is a calibration tool on board. should be under the options.

Posted on Feb 16, 2009

  • 1 more comment 
  • Michael Masters
    Michael Masters Feb 16, 2009

    i think you will have to train this unit to recognize your voice. this tool is under the option menu as well.

  • Michael Masters
    Michael Masters Feb 16, 2009

    If the recalibration wont respond, i would remove the battery and let stand for 5 min. this will drain all power and reset the board. if the problem persist, you may have permanent damage due to extreme temperature exposure. (direct sunlight)

  • Michael Masters
    Michael Masters Feb 17, 2009

    I'm thinking this Magellan road mate 360 was DOA. It seems to be defective. i would grab my receipt and head back to the retail store for exchange or replacement of this defective product.

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  • Master
  • 1,913 Answers

Remove bttery from it .then again power up .ten reset all setings to factory defaults.
checl in enu u got reset things.

Posted on Feb 16, 2009

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