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I HAVEN'T QUITE SOLVED IT YET,BUT I DID REALIZE THAT WHEN I AM UP CLOSE TO THE RECEIVER THE REMOTE WORKS, BUT AS I GO FURTHER AWAY FROM IT, IT SEEMS THAT THE TV INTER FEARS WITH IT. SO I AM NOT SURE WHAT TO DO.
press "MENU" on remote, then press button directly below the "OK" button on remote 3 times to highlight "USER SETUP", then press the "OK" button on remote, then press the button directly under "OK" button 2 times on remote to highlight "TV TYPE" , then press left or right button directly beside "OK" button on remote to change it to "NTSC" .
If you loaded a new program, make sure you check your DiSeqc switch settings if you are using one. Also make sure your dish is align properly. Try to do a blind scan to see if you pick up anything that is available from the satellite.
If nothing works, I would suggest to check C13 and C14 for bulging conditions, if they are defective; you will need to change them.