Question about ATI RADEON™ 7000, (64 MB) AGP Graphic Card

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Video cuts out suddenly, have to reboot

Problems with video cutting off suddenly. The screen goes black (blue, actually), then flashes the 'No Signal!' message for a few seconds, then the monitor shuts itself off (due to no signal). To recover I have to manually power the machine off and on.

I'm not playing games or doing anything graphics-intensive, or anything-intensive.

About half the time there are symptoms just before it happens - either the graphics slow down, for example it takes a long time to drag a window across the screen, or there's a slight hang after moving the mouse, then poof the video is gone.

Problem occurs about 90% of the time. Sometimes it happens immediately, on the first mouse move after Windows loads, other times it goes 10 or 20 minutes before crashing. About 10% of the time the problem does not occur.

This is an XP machine, generic PC clone about 5 yrs old. Device Mgr lists the display adapter as Radeon 7000. Sticker on video card says RV6D-B3-64M. When I google that I find "PowerColor ATI Radeon 7000 64MB DDR AGP" with pictures of green cards, but my card is red ...

Anyone's best guess as to most likely cause?

Posted by on

  • 1 more comment 
  • cookie jones Feb 15, 2009

    Sorry for being dense (I'm not a hardware person), but how do I check? By opening up the case?

  • cookie jones Feb 15, 2009

    OK, if I can figure out HOW to check the temp...

  • cookie jones Feb 19, 2009

    Interesting result. I opened the case and found tons of dust, the worst
    was a thick layer under the processor fan's blades. It took a while to
    brush and vaccuum it all away, but now instead of dust there's a set of
    shiny clean cooling fins under those blades. I cleaned the other fans (the power
    supply fan had a lot of dust, too, but not as bad), and rest of the
    case, then gave it a whirl. It has been working without crashing for
    several days now. (Yay!) You were right - it must have been
    overheating.

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  • 77 Answers

Check to see if your video card is excessively hot. It sounds as if your video card is overheating and going into thermal protection.
A lot of times, when the GPU is damaged it will overheat as one of the final signs before it's impending death.
If this is the case I would replace it.

Posted on Feb 15, 2009

  • Randy
    Randy Feb 15, 2009

    YEs, take the cover off and hold your hand over the area where you monitor plugs into. However, you would most likely be best to take it to a shop for repair.

  • Randy
    Randy Feb 19, 2009

    glad I could help and glad it was just a dust buildup and not a faulty card :)

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