When I plug in the vacuum, the unit turns on. I have appropriate suction throughout. However, the belt does not turn the roller brush. I have completely removed all hair, fuzz, and anything else that may restrict the roller. Could the motor in the PowerMate be shot? If so, should I just replace the entire vacuum?
If the motor on the floor attachment runs, it could just be a worn belt - it can be replaced. Also check the switch to turn the attachment on, and the electrical connections in the hose and wand from the vacum all the way to the attachment. An electrical meter could be used to check for power at the motor in the attachment also - just be careful. Here's the instruction book, in case it's of use.
http://www.managemyhome.com/mmh/lis_pdf/OWNM/L0412323.pdf
Please rate if this helps :)
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