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Acer aspire 5100 laptop has ati graphics driver problem-black scn

On bootup I get a black screen. So I booted up with the a hit on the F8 key and it starts in safe mode. In safe mode I checked the error codes and the graphics driver appears to be not working correctly. I tried downloading the driver from ati. installed it fresh and it still fails to work.
then tried a genaric vga driver. It works but gives error codes...It is only a temporary fix. what should I do... I don't want to spend lots of dollars to find out the cure. It should be under warantee but the shop charges for diagnostics. help would be appreciated. system is amd Turion 64 acer aspire 5100-5033 with ATI graphics express 1100.

JT in Wa. State near Olympia, Wa.
The dealer wants to charge me for diagnostics, where I bought it.

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Alright. Re-install the ATI drivers but when it asks, select Custome setup.

When it shows the components to be installed, select the Drivers only, Do not install the Catalyst program.

This turned out to be my situation a few years back.

Give it a try and let me know and we can go from there.

Good luck

Posted on Feb 16, 2009

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