Question about Arris Touchstone 450a (CM450) Modem

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I have an arris tm602gct and cannot connect thru my netgear

I have an arris tm602g ct modem thru comcast and cannot connect to the internet thru my wireless netgear router, i used the cd that came with the router but it will only make it to step 2 and will not connect.

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  • 31 Answers

Can you connect if you are directly wired into the router?

You may want to try using a ball point pen and pressing the reset button on the back of the arris. Let it reboot and try again.

Some netgear routers come with the wireless disabled out of the box, so you need to be hard wired when you run the CD or if you try to connect through your browser 192.168.1.1

Posted on Apr 09, 2009

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1 Answer

I have an arris tm602g. What is the IP address to access modem 192.????


Try 192.168.0.1 or 192.168.100.1. Make sure that your pc is connected directly to the Arris TM602G modem and not on a router.

Aug 28, 2011 | Arris Computers & Internet

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Comcast installed Arris TM602G/CT Modem yesterday. Attempted to link modem to MAC AIRPORT wireless router. Have net access with my PC cabled to modem. If I hook the modem to the AIRPORT, the PC indicates...


first its a mac so no wonder its broken second its not your modem it would be your router settings. you may want to restore your device back to its defualts then try again.

Apr 13, 2011 | Computers & Internet

1 Answer

Do I need a router in addition to the Arris tm602g ct provided by Comcast?


Yes, you will need a router the Touchstone® TM602G is only a modem. I recommend a Cisco-Linksys (#1 recommended router brand) like the E1000 Wireless- N Router (Walmart $59.00) with up to 300 Mbps data transfer rates; WPA/WPA2 (personal and enterprise) and SPI firewall protection; four 10/100 Mbps Ethernet ports. It will meet all your needs.


Thanks for choosing FixYa, If you find this helpful please vote and leave a comment.

Oct 14, 2010 | Computers & Internet

1 Answer

Netgear wireless router


Most likely the router is not configured for dhcp or is not renewing to pull an address from your new provider. You will need to login to the router and check the WAN ip address settings. Choose dynamic ip address (it may be currently set for for static or another option based on your previous provider). Once you choose and save the settings, click to renew the WAN ip. If you were already set for DHCP and the address is correct, you may still have an issue with DNS,.. the DNS addresses may be incorrect or non existent. If you have doubts about DNS addresses,.. you may change them to 208.67.220.220 and 208.67.222.222 (opendns) and they will work with most providers (including comcast)
I hope this helps,.. if you need details,.. please leave a comment and I can supply more.

Feb 07, 2010 | NetGear WGR614 54Mbps Wireless Router...

2 Answers

Problem with my Arris Comcast cable modem.


I just had a tech out yesterday regarding this problem on a TM402 - restarts under high network saturation (big uploads or downloads). According to the tech, this is a know issue. Comcast upgraded their network to support multiple carriers (called channel bonding) dynamically. Due to this upgrade, when your modem is demanding high bandwidth for large downloads, essentially, it requests an additional carrier (or channel)...when that request is initiated, the modem's hardware (and firmware) can't connect to more than one channel at a time, therefore, it "gets confused" and restarts itself to attempt to fix the problem. I upgraded to the TM602, and the problem is still there. This is because the channel bonding feature requires a Docsis 3.0 capable modem. The Arris TM702 is the first in the Arris line to offer docsis 3.0. I called Comcast and they are upgrading me to the Arris TM702 (which is a 50M down/10M up service, btw) for an additional $30/month - well worth it for the stability which I require.

As far as Comcast saying that it's fine, call them back with the information I provided, and ask to get you to a tech who can better service your needs...unfortunately, the "tier 1" techs don't have a clue.

Nov 20, 2009 | Netopia (3342) Modem

1 Answer

How do I access my Arris TM602G modem. I want to


Have a look on the Arris website. Go Here:
http://www.arrisi.com/solution/docsis-cable-modem.html

Oct 31, 2009 | Computers & Internet

1 Answer

I am looking for usb driver for arris rndis modem model number is tm602g


http://www.drivers-fix.net/arris.php. Comcast sometimes has drivers for this device. Use the ethernet connection if you can cause Arris EMTA's usb outputs **** unless your trying to do both which is what I think your doing. If your computer only has a USB connection look for adaptors

Oct 11, 2009 | Arris Touchstone 450a (CM450) Modem

1 Answer

Need solution to Networking 2 comps thru an Arris tm602g/ct via a linksys 8 port switch, the seems to be no Usb connection on the modem


You will need to purchase a router my friend. The arris does not have a DHCP server built in and cannot assign IP addresses to the work stations. The only way that could work is if you ISP provided you with a second IP address, which would also be extremely unsafe from a security standpoint. Any wireless router should do the trick.

Mar 18, 2009 | Arris Touchstone 450a (CM450) Modem

1 Answer

WGR614-netgear-54 mbps-Plus wireless plug=in


Only real trouble shooting I can suggest is power cycle the modem and router. If you have the Comcast Digital Voice modem make sure you push the reset button on the back as there is a battery in the unit and unplugging won't do anything.

May 28, 2008 | NetGear WGR614 54Mbps Wireless Router...

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