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Re: RCA TV with Guide Plus that no longer receives guide...
Please clarify what you are getting. Is the Guide Plus coming up with no programs listed? If so, it may be that you lost power and the set has to be turned off overnight to "reload" the program schedule. If that is not the problem, have you recently changed to digital through a digital receiver? You need to have your analog antenna connected to receive the program listings. You may have to install a splitter to have both the digital antenna and the analog antenna connected. I have an RCA with Guide Plus and ran into the same problem, but solved it by reconnecting my analog antenna and leaving the set off overnight to reload.
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This is For Guide Plus that comes with ATI TV Tuners
I got this in an e-mail from Macrovision and IT WORKS!!!
I deleted the files they said, and got a new error message, so I reinstalled Guide plus, left out that step, and GUIDE PLUS IS BACK!!
Please try belows instructions to see if that helps. Please back up any data and registry before going forward. We take no responsibility for any wrong doing. Please follow instructions carefully.
1. Delete all files in these directories:
C:\Program Files\Gemstar\GUIDE PLUS+(TM)\ATI\download
C:\Program Files\Gemstar\GUIDE PLUS+(TM)\ATI\panelad
I called TimeWarner Cable tech support, and the solution is to unplug the power to the box, after 1 min plug back in, let the box reboot, and PRESTO, this time around, the guide should be working. Note--this is a solution for the problem of online guide that is showing No Data in the boxes, but is bringing up the grid of times/channels/date. If you can't get the Guide at all, I don't know if this solution works. Good luck.
Have you tried just hoooking up the DVD player by itself? Is the DVD player output setting correct? Also, make sure the "video input" is set for the correct channel that you are viewing (i.e. Channel 3).
If you have the set off, and the cable plugged into the back of the set for a day or so, the guide plus should come back. It will sometimes take up to 48 hours. If it does not, there is a problem with the set and will require servicing. Good Luck