Kenmore Elite gets hot, dries clothes but the metal piece in the back of the dryer is burning holes in our clothes.
This is URGENT.
What you described is a precursor to a dryer fire.!!
Dryers work this way....they have an air intake that allows the heated air to come in, circulate around the clothes, and an air outflow that the heated air flows out of. Look in your dryer, you will see the two separate intake and outflow behind grills onside the dryer. Look for burn marks. Open the dryer and look straight back to the intake and outflow grill where the hot air flows in, then out of the dryer.
What happens when your exhaust system is blocked is that the air becomes superheated, and (if a gas dryer) flames can come up to or into the dryer through that metal part you are describing. If electric, it is superheating and burning the clothes. I would bet your exhaust is clogged somewhere. Fix this before using the dryer again.
You can call a repairman to do the cleaning and check this out.
OR try to handle it yourself with a few easy steps.
Check the flow of air where the exhaust comes out, usually outside your house or apartment. If the flow is weak, its a definite sign of a clog...usually in the exhaust duct that is usually a flexible metal tube that attaches to the bottom of your dryer, then winds its way outside to a vent....but a fire can come from something else being clogged.
1) Clean the lint trap
2) Replace the exhaust ducting (they are very cheap and easy to install on each end)
3) If you can, with the dryer disconnected form power, take the back panel off (it's very easy) and look for dust and lint buildup that can come from a clogged vent, then vacuum it off. If you see burned lint there, then that is proof you have had some fire.
If the above is not your problem, you need an expert to come and diagnose this.
Mar 07, 2014 |