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Try and access the ice dispenser assembly and check from where the water is leaking. You would need to disassemble the ice dispenser and ice maker to check this. The ice dispenser is located in the upper portion of the freezer compartment. This assembly stores ice made by the icemaker and dispenses ice on demand from the door dispenser target switch.
1. Remove the upper ice bucket tray.
2. Slide out the ice dispenser assembly.
3. Remove the ice cube solenoid linkage Phillips head screw and slide the linkage back.
4. Remove the ice crusher cover Phillips head screws (2) and remove the cover.
5. With a pair of pliers, twist off the backing plate tabs located on either side of the crusher.
6. With 2 small flat-blade screwdrivers, unlock the ice crusher locking tabs located at either side of the ice crusher.
7. Lift the ice crusher out of the bucket.
8. Remove the ice crusher back cover.
9. Remove the locking ring from the ice crusher auger.
10. Remove the plastic nut with a pair of pliers by turning it clockwise.
11. Remove the spacers and blades. The blades are numbered for reassembly.
The icemaker is located in the upper rear of the freezer compartment and supplies ice to the dispenser tub.
1. Disconnect the icemaker cable connector.
2. Remove 1/4-in. icemaker mounting screws and slide out the icemaker.
This refrigerator is equipped with an Electronic Icemaker.
Hope this helps... Please post back if you need more information.
My ice dispenser lever stopped working. I took the face plate off by
first removing the tray, grabbing the bottom face plate and pulling
straight back. I found that the internal switch was displaced because
the retention pins (plastic) were broken. This caused the switch to be
set back from the dispenser arm. I'm ordering a new bracket that holds
the switches. Hope this helps.
also I found that the internal switch was displaced because the retention
pins (plastic) were broken. This caused the switch to be set back from
the dispenser arm. Bad bad design!
Instead, I replaced the pins with screws.... never coming apart again.
Now how long before the Ice side breaks?!?!?!?!
I had this same problem.
Whirlpool Side-by-Side Model#: ED20DFXEB01
I removed the front panel from the water/ice dispenser - just to make
sure the problem was not with any of the connections there. Just put a
meter on the wires to verify current. All was good.
I pulled the refrigerator out and removed the valve assembly for the
water/ice dispenser. Since the ice was working and the water was not, I
simply swapped the connections on the solenoids. Sure enough, when I
pressed the switch to dispense water, it came through the ice maker.
Answer: bad solenoid on the water side...
I happen to live close to a commercial appliance store so I took the
valve assembly (along with the model number for the fridge) over there
and ordered a new one. $50 and 24hrs later, I'm good to go. In my case
the part I needed was part# D7742204 (technically an Amana part but was
the exact same thing) and it's a very easy part to swap out on my own.
If you are still curious as to how to remove the face plate... There are
2 small slots on the bottom of the faceplate. Pry out on those and the
plate slides up and off from there.
It may be a good Idea to remove the ice bin, clean and dry ant the same time with bin removed see if while pushing the door light switch and the dispense ice control if the auger fork in the rear of the ice bin that normally turns the auger will rotate. Sometimes ice or water collects in the bin and locks the motor from turning and sometimes the motors go bad. Tell me your results, Thanks, Sea Breeze
If the instructions are different than below,I will need you model number.
Water Tank Assembly (some models)
1. Remove crisper drawers from fresh food compartment.
2. Remove hex screw holding water tank to rear
3. On rear of cabinent remove hex screws holding water
valve cover plate.
4. Remove plate and tubing away from cabinet to expose
water valves and tubing.
5. Disconnect water tube from secondary valve coming
from water tank, remove compression nut from tubing.
6. On front of unit remove toe grill and disconnect water
coupler going to water dispenser
7. Remove compression nut from water tubing on cabinet
side of connection.
8. From rear of cabinet pull water tube out of conduit
going to dispenser.
9. From inside of fresh food compartment pull tubing up
and out of cabinet to complete removal of water tank.
10. Reverse procedure to reassemble.
To clean I would use Clorox and warm water and rinse well before replacing. Thanks, Sea Breeze
I would suggest replaceing the water valve , behind the refrig , where the wall water line connects to , on the refrig , AND remove the front kick plate , and clean the coils on the bottom , of dust , lint pet hair , etc . If your ice maker cycles , at least 8 cubes at a time , should dump . If only 4 , then not enough water is going into the ice maker .
Use a bathroom mold and bacteria remover spray available from most supermarkets. Also spray down into the feeder on the inside of the door. Make sure you rinse the area thoroughly after use and run water through the water chiller dispenser and run some ice throughthe ice dispenser and throw these away. Then it should be safe to use.