Question about Dyson DC07 Bagless Upright Cyclonic Vacuum

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The turbine for my Dyson Animal is making noise ...

And has no suction. Is there any way I can fix it myself?

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Take out the dirt cup. Take out the filters and clean the airways out completely.

Posted on Feb 21, 2009

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Brush bar doesn't spin on dyson on dc39


Hi there, it's Jack at Dyson.

DC39's Trigger head floor tool is powered by a turbine, driven by your vacuum's suction. Following these simple checks should help you resolve any issues which could be preventing the brush bar from rotating as normal: http://www.dyson.co.uk/support/dc39/dc39-animal/machine-is-not-working/trigger-head-not-working/dc39-check-the-brushbar/dc39-check-triggerhead-tool

If you'd like further help from our experts after giving this a try, please get in touch with us directly by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). If a replacement part is needed, we can also confirm if this is covered under your Dyson parts and labour guarantee.

Feb 24, 2015 | Dyson DC39 Animal Canister Vacuum

2 Answers

The turbine head of my DC39 stopped working. The suction is super, took the brush out and disconnected the hose and looked into it, no blockage is visible looking. ideas?


hi russ, it's jack at dyson.

i'm sorry to hear you're having difficulty with your dc39's triggerhead floor tool. i appreciate you've already checked for a blockage, but you may want to follow the steps shown in our online support guide just to make sure there's nothing you've missed: http://www.dyson.co.uk/support/dc39/dc39-animal/machine-is-not-working/dc39-check-extension-tube

if you find there's no improvement after running through these checks we're happy to help further - and if a replacement is needed, we can confirm if this is covered under your dyson warranty. you can reach our experts directly by calling on 0800 298 0298 (uk), 1-866-693-9766 (us), 1-877-397-6622 (ca) or 1800 239 766 (au).

Jan 20, 2015 | Dyson DC39 Animal Canister Vacuum

1 Answer

Makes a screeching noise like the brushes are rubbing , suction is great took apart and cleaned it did not fix it


Hi there, it's Jack at Dyson.

I'm sorry to hear your DC17 Animal is making an unusual noise. If you've cleaned the brush bar and haven't found any damage, I would encourage you to contact us directly so our experts can talk you through some further troubleshooting checks.

When you have your DC17 easily to hand, please call us on 1-866-693-9766 (US), or 1-877-397-6622 (CA). We'll look forward to speaking with you.

Oct 02, 2014 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

Suction on my dc08 is very poor when turbine head is attached - no problem when not. I have cleaned the brushes an ensured there are no blockages. Why the loss of suction when using turbine head ?


please go to the web page www.dyson.com and go next
http://www.dyson.com/support/help.asp?article=1468&product=DC22-TURBINEHEAD-US
and fix it. with commong sense.

God bless you

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Dyson Animal handheld brush not turning


Hi its Darran at Dyson.

We would recommend checking it for a blockage and a removing any hair or fibres from the brush bar.

As the brush bar relies on the suction power of your machine, it would be worth cleaning the filter and checking for blockages as this may cause a loss of suction will in turn stop the brush bar in the Mini Turbine head turning.

If you are still experiencing difficulties, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
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Dyson Customer Liaison

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Dyson DC17 Animal does not have enough suction from the wand handle to power the mini turbine head. The wand handle has very little suction.


Hi its Darran at Dyson.

It sounds as though your wand/hose assembly is blocked. Try following the blockage procedure in your user guide or visit our website's support section where you can use our self help guide to diagnose problems.

www.dyson.com

Kind regards
Darran
Dyson Customer Service

Mar 10, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

A Dyson dc 17 Animal and the wand/hose has lost suction


Hi its Darran at Dyson.

From your description of the problem, it sounds as though the wand/hose is blocked. To check this, remove the wand/hose assembly from the machine, switch it on and test the suction from the top of the wand with your hand. If the suction is poor, remove the wand from the hose and test the suction from the top of the hose. If its good here, then you know that the wand handle is blocked.

For the full diagnostics, check out the Support section on our website at www.dyson.com or call our Helpline on 1866MYDYSON.

Kind regards
Darran
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Jan 30, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...

2 Answers

He dyson is making a very loud grinding noise


The belt that rotates the beater bar may be damaged - call the Dyson helpline for troubleshooting and for a solution to the problem.

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1 Answer

Suction problems


One thing Dyson did recommend is to take an air compressor (or hair dryer) to the thingy in the collection reservoir. This seemed to help a little...

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