Question about Dell A920 InkJet Printer

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Cannot send fax

The bvrp fax come with the system and the fax is not working

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  • foureverreds Feb 15, 2009

    I have bvrp fax that came with my computer I used to be able to scan a document and fax it. All the screen for the fax says is "Dialing" but I don't hear it dialing.

  • foureverreds Feb 15, 2009

    Yep, I have a dial tone

  • foureverreds Feb 15, 2009

    don't know how this happened but I checked the ports that the modem is using. Bvrp says com3 but the modem in the control panel says com1. I have no idea of how these ports got changed.

    Is there a way to put the modem on com3?

  • Anonymous Feb 23, 2009

    Computer crashed. Resinstalled Windows XP. Dell Printer A920 prints, but does not fax. Uninstalled printer, and reinstalled all drivers. Now the printer will scan, but the BVRP fax does not come up. Instead, after scanning, the printer prints the document rather than faxes it. How do I fix this?

  • Leroy Elliott
    Leroy Elliott May 11, 2010

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  • 2,120 Answers

Plug a regular phone into the fax line to be sure you have a dial-tone

Posted on Feb 15, 2009

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I cannot set up the bvrp software from the printer cd


The FaxTools software is on the A920 Series InstallationCD. During installation of the printer driver, you will be askedwhether you want to install it. If you choose to cancel this optionduring the installation process, you can install the softwareseparately as follows:
  1. Insert the A920 Installation CD into the CD-ROM drive.
  2. When the Install Software screen appears, click Cancel.
  3. Right click on the Start button and select Explore.
  4. Click on the plus sign (+) beside My Computer .
  5. Click on the plus sign (+) beside the A920 CD.
  6. Double-click on the FAX folder.
  7. Double-click on the relevant language folder on the right-hand side.
  8. Double-click on the Setup executable. (Note: The correct setup icon is the one with two white arrows on a grey foreground.)
  9. Follow the on-screen instructions to complete the installation.
If you dont have the cd this is where you can purchase the software from
http://wareseeker.com/free-bvrp-software/

Jun 20, 2009 | Dell A920 InkJet Printer

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01.12.2008 i fax to one number. now i want aknowledgement of that fax. its gone or not. How i can find on HP Officejet 5610 all in One System?


You can get the manual here if you do not have one - LINK.

Here is an exert form the manual on this:
Print fax confirmation reports
If you need printed confirmation that your faxes were successfully sent, follow these
instructions to enable fax confirmation before sending any faxes. Select either On
Fax Send or Send & Receive.
1. Press Setup.
2. Press 2, and then press 1.
This selects Print Report and then selects Fax Confirmation.
3. Press to select one of the following, and then press OK.
Off Does not print a fax confirmation report when you send and
receive faxes successfully. This is the default setting.
On Fax Send Prints a fax confirmation report for every fax you send.
On Fax Receive Prints a fax confirmation report for every fax you receive.
Send &
Receive
Prints a fax confirmation report for every fax you send and
receive.

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1 Answer

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re-install the unit. What operating system are you using. More detail needed. Perhaps its the modem that is not functioning.

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it's supposedly bundled with that printer..

here are some instructions..

How to Install BVRP FaxTools Software on the Lexmark X6130/X6150/X6160/X6170/X6190 Pro ID:ENUS8694 null.gif null.gif null.gif
The FaxTools software is on the Lexmark X6100 Series Installation CD. During installation of the printer driver, you will be asked whether you want to install it. If you choose to cancel this option during the installation process, you can install the software separately as follows:
  1. Insert the Lexmark X6100 Installation CD into the CD-ROM drive.
  2. When the Install Software screen appears, click Cancel.
  3. Right click on the Start button and select Explore.
  4. Click on the plus sign (+) beside My Computer .
  5. Click on the plus sign (+) beside the Lex X6100 CD.
  6. Double-click on the FAX folder.
  7. Double-click on the relevant language folder on the right-hand side.
  8. Double-click on the Setup executable. (Note: The correct setup icon is the one with two white arrows on a grey foreground.)
  9. Follow the on-screen instructions to complete the installation.

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Faxing


just check the phone line is connected to the fax if your ans is yes then pls connect one ordinary handset and chek you are geeting the dial tone and you are able to make call chek the socekt connecton also whtether it is conncetd to the proper line socket not in ext. bye

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