Question about Epson Stylus C62 InkJet Printer

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Epson c62 printer say's parts need replacing, service required

Needs a service, can i reset the printer, or service it myself, printer is 6yrs old.

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  • fredt_333 Feb 15, 2009

    Same/similar problem: "Parts are beyond service life". However, if you turn your computer COMPLETELY off, then turn the printer on, then turn the computer on, the printer (at least mine) WILL print 1 job. It then goes right back into error mode.

  • keith437 Apr 12, 2009

    just got the sme message out of the blue with no warning, seems to have in built redundancy!! very naughty. Epson webs site troubleshooter says machine is 'malfunctioning' and may be cheaper to replace it!!

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These symptoms usually mean the Waste Ink Pads in your printer are saturated with ink and the waste ink "protection" counter has exceeded its limit. You can restore your printer to a working condition immediately by using the SSC utility - download from:

http://www.ssclg.com/epsone.shtml

Install it, and double click the ssc printer icon in the bottom right corner (System Tray). Choose Configuration and set your printer type (C62), then close the ssc window. Now right click the ssc icon in the sytem tray and choose Protection Counter. Check the current count value - if it is greater than the limit shown it will confirm this is your problem. Then choose reset to set it to zero. You will need to fib about having changed the waste ink pads! Turn the printer off then back on again. This will stop the lights flashing and restore normal operation.

However, remember that eventually ink will overflow from the waste ink area and make a dreadful mess, so you must change the waste ink pads before this happens. This requires the disassembly of the printer.

If you decide to have a go at replacing the ink pads yourself, report back and I will provide further help. It is a pretty simple job once someone explains how to get the case apart!

If this solution helps you, please rate it; if it doesn't, please provide further information by posting a new comment.

Posted on Apr 14, 2009

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