Question about Whirlpool Calypso GVW9959K Top Load Washer

1 Answer

Cycle Starts but Water Doesn't Spray into Tub

When a cycle starts the water flows through the detergent dispenser. Then the tub begins to start its calypso motion. But at the point when the detergent/water mix is supposed to spray into tub it only makes a "whirring" noise and no spray. Possible pump issue? Any help would be appreciated. Thanks.

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  • jamig2602 Feb 17, 2009

    Mine does the same thing! verbatim. Sounds like water is running, and i can see water rinsing out the place where you pour detergent,but NO WATER is going in to the washer during the wash cycle. but clothes come out wet if the entire cycle runs, so the rinse cycle must be somehow getting water into the machine. WHAT THE HECK?!? Does any one know what is wrong? or better yet, how to fix ittt?!?!?

  • swtsav Feb 21, 2009

    Mine does the same thing! verbatim. Sounds like water is running, and i can see water rinsing out the place where you pour detergent,but NO WATER is going in to the washer during the wash cycle. but clothes come out wet if the entire cycle runs, so the rinse cycle must be somehow getting water into the machine. WHAT THE HECK?!? Does any one know what is wrong? or better yet, how to fix ittt?!?!?

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It appears your dual inlet water valve has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 21, 2010

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It's very important not only to use "HE" (High Efficiency-Low Suds) type detergent--but to use the correct amount.
Nearly all brands of "HE" detergent have incorrect dosage instructions.

The correct amount is as follows:

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This reduces/prevents:

1) Musty Odor

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4) Insufficient Cleaning Results

5) Small Water Leaks from the air vent behind the washer or at the
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6) Damaged Hall Effect Sensor (on 2007 or older LG washers)

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Most consumers were doing what is *normally* the right thing to do, which is to follow directions on the detergent label. In this rare case--those directions should be entirely disregarded.

Additionally--in many LG washers--the liquid dispenser cup (blue cup) has a "MAX" line on the white siphon cap.
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After three months of incorrect type of detergent or incorrect amount of the correct detergent used--musty odor begins to occur.
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