Question about Philips Sport Personal CD/MP3 Player

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Got no power , even when i plug in to computer. Not damaged

No lit up screen or anything . Haven't had it a year , use everyday .

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Make sure the hold/lock is not engaged. If not:
Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Posted on Feb 21, 2009

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Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

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try this. it worked for me. found it on amazon.com:

16 of 16 people found the following review helpful: stars-3-0._v47082372_.gif Not bad, once you figure it out, December 4, 2007 By zorra007 (Las Vegas, NV USA) - See all my reviewsI decided to review this because I had a hard time figuring out how to use this, and I basically pieced it together based on other reviews. Consider this a "how to" for those PC owners who are frustrated and don't want to take it back:

1) Go to mscustomercare.com, click on "Innovage Digital Photo Keychain," then download the "Photo Viewer Install." Try to save the .zip file to your desktop for easy finding/access.

2) Once it is downloaded, open the .zip file, click on "photo viewer" folder, then click "setup." Let the program run. It will put an icon on your desktop called "Photoviewer." Don't bother clicking on that right now.

3) Plug in the USB cord, then plug in the device. A blue screen will pop up on the device. (If it doesn't, then click the power button first). Choose the "USB Charge" option. Allow the device to charge for at least an hour. [The booklet says to let it charge up to 7 hours first, but I found that this isn't necessary].

4) After an hour (or longer), click the power button on the device. Another blue screen will pop up, along with some options. At this point, you can program the date and time.

5) Next, unplug the USB from the device, then from the computer. Then re-plug in the USB cord into your computer, and then into the device. Then turn on the device. Choose the "USB Update" option. At this point, your computer should automatically detect the device as storage hardware, and will automatically configure itself. (I have Windows XP, btw.)

6) After the computer finishes configuring itself, you will be able to open the Photoviewer program. (As you probably know, most people say that trying to open the program before doing this will result in a "no program detected, will terminate" or similar message.) Anyway, if all goes well--which it should--the program will open and you can then upload your pictures onto the device. It's really quite easy and self-explanatory.

7) A good rule of thumb is to save all of your pictures in a folder, in the order you want them to be on the device. Perhaps even better would be to resize or photoshop them before hand for maximum viewing quality. For example, the pictures I have that are close-up headshots look really great and fit nicely/clearly, while the ones I have of lots of people are not so clear. In fact, you can barely see some people's faces.

8) Once you are done cropping and adding your pictures, hit "synchronize" and it will put them on the device. Once it finishes, it will tell you. Just close the program then, and safely remove the hardware from your computer (click on the icon on your computer tray). Once you safely remove it, I prefer to just plug it in again, and choose "USB Charge," until the battery is fully charged and the light is green.

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Hmmm... How long have you had it for. If it is still under warranty I would just take it back tot he plce you bought it from for a replacement as that is far from normal. Or perhaps what has happend is the firmware is damages and needs to be updates. If your device came with a cd driver install its contents and see if there is anh option that says 'update firmware' if its not on the Cd i would suggest googling it. See what you can find. If it is not recognised by the PC after installing the firmware or you were unable because it read cannot find device. Try replacing the device cable. if this does not work go into the setytings of the deivce and try resetting it to factory defaults ans see if this assits you.

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