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Try to this. Start - Right Click My Computer - Properties - Hardware - Device Manager - CDROM - Properties - Disable. See if it Stops then enable it again.Look at cdrom button it might obstructed or pressed in, try pulling and pressing.Or it could be a program/driver problem. Try restoring your pc the day before it happen.
If that is a particular version I'm not sure how to help you but, do you have an installation cd, does it have taht version on it? From what I've raed about your product most drivers are provided to Microsoft for your device. Click on "start", then "control panel". Find and right click on "device manager", open and click on continue. Click on box next to "DVD/CD-ROM drives". Do you see a warning, ?, !, triangle? Click on that and follow recommended proceedure. Right click on again, right click on your device and you should see "disable". If you see "enable" click on that and exit. Right click on it again and click on "properties", you should see 'this device is working properly". Clcik on the "drivers" tab, you can click on "update driver". Click on "search automatically for...". When finished, restart.
If you just disabled it, go back into Device Manager and it will automatically show with a large X over the icon of the disabled device. You most probably Uninstalled it in which case, a restart should let Windows auto detect it again. Go in Device Manager again to view and enable it if needed.
what kind of not working? Not detecting? Not reading?
if not detecting,check in the bios setup if it is enable or disable...
if enable and still not detecting,re insert the cd drive...maybe it is loosen in connection.
if not reading...check to clean the lens......if not come..try to replace the lens..
Of course, I finally located the switch. It's more of a "button", and when it's turned off it is barely visible. Anyway, the radio button is right at the top center of the keyboard above the function keys. When it is on, it is lit up blue. When it is off, you may not even know it's there!
The first thing that we are going to check is to see if windows xp has the device disbled .. is so then reenable it
.1 Click start \ my computer
2.) Right click on local disc c and click properties
3.) slick hardware and see if your burner shows up there..
If it is there means windows recgonise it if not then it doesnt you can try the next step in any case
1.) click start then right click my computer and choose properties
2.) click the hardware tab, then choose device manager
3.) look at the tree view and find DVD\CD-Rom Drives
4.) click the + next to it and verify that your drive is there
If it is not then skip the next few steps
5.) right click on it and see if it says enable or disable,
If it says enable then click enable ,, if it says disable then proceed to net step..
OK SO ALL THE ABOVE FAILED THATS WHY YOU ARE READING THEN
1.) SHUT DOWN COMPUTER AND UNPLUG IT
2.) REMOVE THE SIDE PANEL
3.) ENSURE THAT THE CABLE (IDE AND POWER) connecting to the drive is in propperly..
4.) plug it back in and boot
IF THAT FAILS THEN YOUR DRIVE IS DEAD AND YOU WILL NEED TO BUY A NEW ONE...
A couple of possibilities:
With a known good DVD with files inserted into your Compaq CR-589, double click in your My Computer, double click in your CD/DVD.
1. If it opens and displays the content, then there is nothing wrong with your DVD but the auto start feature of your OS was disabled, enable auto start;
2. If in My Computer or in Device Manager, the DVD doesn't show up, then it can be hardware problem, IDE/power cable problem, bios did not recognize DVD device, replace if and as needed;
3. If the DVD is in My Computer but will not display the files or contents, possibly defective DVD, replace.
Hope this worksa out for you. Pls post again how things turn up. Good luck and kind regards.