Question about Sony Cyber-shot DSC-T100 Digital Camera

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E:62:11 error message

My Sony T100, has recently been showing this error message E:62:11. Every time I turn on the camera this error message keeps blinking. I have tried changing the settings and placing it on default, taking out the battery, taking out the external memory stick, and I also tried hitting the camera as previously recommended on the other postings, however that still did not work. I don't have any idea what else I can do to try to fix this problem. Please Help!

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  • Anonymous Mar 16, 2009

    Seems to affect all sony's as I have a DSC-W80 and also the exact same problem.



6 Suggested Answers

  • 2 Answers

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Posted on Jan 02, 2017

  • 215 Answers

SOURCE: "No Memory Stick" errors

Due to the length of the memory stick it rarely causes bent pins sideways but they can over a long period lose their tension and fail to make contact with the memory. Also, more commonly they can tend to get a build up of dirt on them. Try using an old memory stick and quickly push the stick in and out of the camera as fast as you can and do this for about 15 to 20 times (with the camera off of course) this should clean any gunk built up on the contacts. Now switch on and use the new stick to see if it's working. If not try the exercise again. If it still doesn't work try sticking 2 layers of sticky tape to the front (the side opposite the gold contacts)Run the tape from the bottom (the contact end) to the top. Running it to the top will ensure it comes out with the stick when you eject it and it doesn't stay inside causing problems. Doing this will marginally increase the size of the stick and put a little more pressure on the contacts. Just nake sure the sticky tape comes nowhere near touching the stick's contacts as this will tend to make them pick up dirt. Also this trick is only to see if it's you camera's contacts have lost tension, its not meant as a permanent fix. If neither of these tricks work I'm afraid it's a trip to the camera hospital.

Posted on Jul 20, 2006

  • 17 Answers

SOURCE: Format error in Sony Cyber-Shot DSC-S650

Format the memory stick via setup menu inside the camera. Let me know if this works.

Posted on Nov 11, 2007

  • 5 Answers

SOURCE: Format Error in Sony Cybershot

i think this problem arises when you fail to regularly format the card ie. take lots of pictures and delete some and repeat the process over and over instead of downloading every session and formatting the card causing coruption. Also if you've bought pro duo memory stick off ebay poss. its a very good forgery (again i've been caught out by this).

Posted on Jan 16, 2008

  • 1 Answer

SOURCE: Format Error in Sony Cybershot

there is no tools feature on the the 1st button lower right...all touch screen features menu in lower 1 will down arrow
twice until you reach format, the select...that should reformat
the memory...

Posted on Apr 07, 2008

  • 2 Answers

SOURCE: DSC-F717 "Memory Stick Error"

As 'debacle" already pointed out, the "no memory stick" error is likely caused by the ribbon cable connecting the memory stick bay. Instructions for how to fix this problem can be found on this web page. Following these instructrions, I had the problem on my F707 solved in less than 20 minutes.

Posted on Oct 16, 2008

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HI, my sony cybershot T100 has been giving problems for a few months. Every time I take a picture, they come out blurry or moved and now even though the view in the back, images look out of focus and the ...

This is the sony support page for your camera, you may find the fix here:-

Sep 17, 2011 | Sony Cyber-shot DSC-T100 Digital Camera

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To solve an error

You could try this
· Turn the camera off
· Hold the camera face down over a hard surface (Like you are going to take of your desk) with only about half an inch above the surface.
OR reference the video files below for an alternate method.
· Turn the camera on
· Let the lens extend into the hard surface, don’t let it extend all the way. Mine retracted slightly and then tried to extend again (let it extend the second time).
· Lift the camera away from the hard surface and notice that the error message is gone.
· Take pictures of your favorite things.

Feb 26, 2008 | Sony Cyber-shot DSC-T100 Digital Camera

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When i turn on my Cyber-shot camara it always says " For use with compatible battery only." What do i do ?

sorry to say this friend....u have inserted an incompatible battery in your camera
that is why the message "for use with compatible battery only" keep showing up whenever u switch on your camera

so u got to replace your currently installed battery to the compatible battery of your model

so i have searched the web for your model's compatible battery list...just check with it in the below link

even check with your sony cyber-shot model's manual for compatible battery info

in case if you have lost your manual friend...below is the link for your model's manual download

"feel free to ask further help here to guide u based on cameras:-)"

Aug 27, 2011 | Sony Cyber-shot DSC-T100 Digital Camera

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Sony DSC-T100 Camera, doesn't turn on, bought new battery still doesn't power on

is there any plug for AC ? try work with AC. if nothing happens looks like mainboard.

May 31, 2009 | Sony Cyber-shot DSC-T100 Digital Camera

1 Answer

E:61:10 problem

I had the same problem, however mine was showing a slightly different error message it was E:62:11. Anyway a few of the websites online had postings from different people who had experienced the same problem, and they said to hit the camera lightly on the side where the cameras battery is located. I tried this right after I turned the camera on while the camera was booting up and it worked. So you can try doing this -- hopefully this helps

Feb 05, 2009 | Sony Cyber-shot DSC-T100 Digital Camera

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When I turn my Sony Cybershot 7.2 mega pixel camera on, the lens keeps going in and out and the message "Turn the Power on and off again" shows up on the LCD screen. When I turn the power off and on again,...


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.

If the issue persists, service may be required.




Dec 06, 2008 | Sony Cyber-Shot DSC-S500 Digital Camera

4 Answers

Sony DSC-T100

Well I can't tell you what E:62:11 means and why it disappears when memory is taken out, however I experienced this same problem with my DSC t-100 but mine did not go away no matter what i did, I looked around online for some solutions I found this one site

basically what many people said was the error was probably due to focusing problems if you may have dropped the camera before. On the site they recommended to hit the camera lightly on the side where the battery is located, while the camera is booting up. I did this, and to my surprise IT ACTUALLY WORKED! I couldn't believe it but the error message is gone, and I haven't seen it since. Hope this helps.

Jun 07, 2008 | Sony Cyber-shot DSC-T100 Digital Camera

1 Answer

DSC-W90 Sony Digital Camera - Lens Error

Sorry man, I think you're out of luck. Most likely nothing you can service, maybe a professional can fix it though. Still under warranty? Good luck.

Nov 09, 2007 | Cameras

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