Question about DISH Network IR Remote Control

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DISH Remote burning through batteries!!

I'm replacing the batteries every 2 1/2 - 3 days on my Dish DVR Remote. This is a recent development in the last few weeks.

The only way I've found to stop it is to remove one battery whenever the remote's not being used. If I forget and leave them in overnight the next day I get a low battery warning and they quit within 24 hours. I have tried all the name brand batteries and a couple generics... no change.

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Most likely there is a button on the remote that is stuck on. try moving all the buttons to see if they "feel" stuck. if not then take the remote apart and clean the contact pad bottoms and the surface of the board with rubbing alchohol. good luck!

Posted on Feb 22, 2009

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Posted on Jan 02, 2017

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Suddenly my harmony 650 will not work. batteries fine

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Estimado ramon2316, mi nombre es Kimberly y formo parte del departamento Social Media con DISH. Desafortunadamente no es posible que ese control funcione con un DVR. Para poder usar su DVR el DVR necesita tener el control apropiado dependiendo en el Modelo de receptor que tenga. Si necesita un control nuevo para su DVR por favor envieme un mensaje directo a Con mucho gusto puedo revisar su cuenta y ayudarle.

Jan 08, 2013 | DISH Network IR Remote Control

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Recent IR20.0 remote problem developed after 2 years without any issues. The remote no longer communicates to my 722k dvr reciever while my LG Tv is turned on. I have Hdmi run directly from reciever to my...

Hi Robert, my name is Cheri Torres and I work on the Social Media Team at DISH. It sounds like your remote is experiencing IR(Infrared) interference from your LG TV. You can resolve this issue by converting your TV1 remote to UHF(Ultra High Frequency) instead of IR. In order to do this you will need a UHF remote, the 20.0 remote is only an IR remote. Please email me directly at with your account number or phone number on the account so that I can look into getting a UHF remote sent out. Thank you.

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Apr 08, 2012 | DISH Network IR Remote Control

1 Answer

My remote only turns channels but its dosent go to the guide on my dvr box

Check the remote manual, it problem loose the code for your device. When this problem occurs, the remote only perform the basics functions. Maybe the TV company can give you this support, giving the REMOTE'S Program CODE , usually a code like 0000, XXXX... XYZT...

Apr 07, 2012 | DISH Network 721 DVR Remote Control

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Dish Network 721 dvr remote sound volume problems with Samsung TV

Hello, it sounds like you may need a replacement remote. Normally if the volume button was not working at all you would probably just need to readdress the remote to the TV but in this case the remote does work sometimes. Try changing the batteries if you have not already done so. If you have changed the batteries and are still experiencing this issue you will need a replacement remote. I would be happy to look into getting a remote sent out to you. Please email me directly at with either your name and phone # on the account or the account #. Thank you.

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Have you checked to ensure there are fresh batteries in your remote control? Do all the remote functions work correctly? Has this issue recently become a problem? Does it appear that the only problem with the remote is that the buttons do not light up when you are pressing them or is there other remote control issues? If you replace the batteries or have already replaced the batteries and this continues to be a problem, then the remote is most likely defective and we may need to send you a replacement remote. If this problem hasn't been resolved yet and you need assistance getting a new remote ordered for you, please feel free to e-mail me @, and I will be more then happy to help you in getting a new remote sent out to you. I hope this helps!
-Kirstie DISH Network

Sep 27, 2010 | DISH Network IR Remote Control

1 Answer

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If the Sat button stays lite with no function to control the receiver, either the Sat button is stuck or the remote has gone bad, especially if you already changed the batteries. You can call 1-800-333-3474, speak with Tech Support and if needed, they can send a new remote. I hope this helps.

Ray Calo
DISH Network

May 11, 2010 | DISH Network 721 DVR Remote Control

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