Phone is about 2 months old, I bought brand new batteries charged the phone for 7 hours, handset said fully charged. Within 10 to 15 minutes without the phone being used the phone beeped and was charging a low battery again. I have cleaned everything with a soft cloth and the phone keeps doing this. The batteries that came with the phone did the same thing they would not hold the charge even when the phone is not being used. The batteries get fully charged and then drop back to low battery and charging again. Thank You for any help you can give me.
Sounds like the phone set is the problem. It may not be giving the battery enough of a charge initially or a strong enough one. Being only 2 months old, it probably still has 30 days left on a minimum 90 day warranty. Take it back to the store and exchange for a new one. Keep the brand new batteries you bought as a backup.
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Try cleaning the metal contacts with an eraser, like the one on a pencil. Also, make sure the phone and all cables are plugged in and firmly seated. Please rate my answer. I hope this helps!
The socket where the batteries are inserted are getting short internally in that socket.also check out if the charging adapter is gone faulty.its not charging the battery properly.
That means that the phone is defective and batteries are probably draining because of a short in the battery circuits.
Call the support phone number listed on the phone manual and get the phone replaced.
If both the batteries that were included and the replacement batteries are doing the same thing then the charger is not working. Even a bad handset would not drain the batteries that fast. Did you have this problem for the entire two months? If you have a meter measure the charger voltage and ensure that it exceeds the voltage of the batteries themselves. Please post back if you cannot measure the voltage. Steve
Hi and welcome to FixYa,
It would be unlikely for 2 batteries to have the same fault within the same period of time (assuming the new was bought from another source). I am then tempted to suspect that the battery is not the suspect but rather the charging circuitry. With this mind, try:
Based on the phone being 2 months, you may want to consider simply returning to point of purchase and require a replacement.
Good luck and thank you for using FixYa.
Have you tried the scraping and stretching?
It would appear that you have 2 choices now:
Cheers.perform a DIY (do-it-yourself) repair or seek a repair person to test the charging circuitry, measure the voltages, check for any faulty components. A DVM/VOM is essential to effect diagnosis and repairs. Should there be components deemed faulty and require replacements, a soldering iron is likewise needed. This of course would void the warranty;
as earlier suggested, being 2 months, make use of the warranty repair/replacement.
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This is issue with that battery, it should be under warrenty get the battery replaced.
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That sounds like a good idea. Going to do that.
Thanks
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