Moto z6m Rokr wont read or show me my files from memory card
Everytime i try to see my music, videos or pictures that are stored in my memory card it says unformatted, it was working yesterday the only thing i did to my phone was put it to charge and then i couldnt get in to my memory card anymore, I know my files are still in there because i went to a picture printer machine and saw them, how ever i can not seem to connect my phone with my computer because it wont find my memory card and even if i wanted to format it my phone wont let me it always says failed i dont know whats wrong with it and i really dont want to lose my files please help!!!!!!
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There may be many possibilities, like your software issue or any hardware fault.
First just check your sound settings, if not works, then try to reset the phone, if again nor works then you may take it to the repair Center. They will check for Firmware problem or Hardware thingy.
i had the same problem with my original "the v" you may want to check the file type. If you have wma files, you should try converting them to mp3 or vice versa. research to see what file types your phone supports. I had to take mine into the verizon store to have them update the software on my phone to be able to play mp3 files.
To drag and drop music, photos, and videos between your PC and phone: Select Settings (or Office Tools > Settings) > Connections > USB Setting > Memory Card. Connect the USB cable to phone and PC. Open phone or memory card removable disk (PC: My Computer; Mac: desktop). Drag and drop files between PC and phone or memory card. When finished, safely disconnect disk (PC: use Safely Remove Hardware; Mac: drag removable disk to trash). Unplug USB cable.
These are the steps. You just drag & drop. If you need clarification on any of the steps don't hesitate to ask me. If this helps plz rate this for me. Thank you kindly.
1. Please place the memory card into the device and select the option to format it. This way the phone will set up the needed file system. Then you will likely have 3 folders. One will be MUSIC I believe. The others probably SYSTEM, etc. Make sure that you format the SD card with the phone first though as you might be placing music on the card but the phone isn't looking in the proper location for it. Also, be sure that the file is actually in MP3 format. I believe this is the program I used to use when dealing with WMA to MP3: