Question about HP DesignJet 1050c InkJet Printer

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HP designjet 1055cm service error 0B0006

When i power on the designjet i keep getting the following error: 0B0006. i have recently replaced the electonics module and the trailing cable.

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  • plittle81359
    plittle81359 Feb 15, 2009

    I got this message after I replaced the electronics module, and at the time I noticed that one of the connections of the cable was broken, so I replaced the cable. After putting the printer back together I got the same error.

  • plittle81359
    plittle81359 Feb 15, 2009

    is the main logic board part of the electronics module?

  • plittle81359
    plittle81359 Feb 16, 2009

    do you have a picture of the main board on the electronics module and which connection should be correctly plugged in? Also for the connections on the trailing cable, is the white bar on each cable plugged in - is it plugged in so it shows up as in working?

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  • Master
  • 6,966 Answers

Hi and welcome to FixYa,

Based on service information, the Service Code 0B0006 indicates:

  • Trailing Cable has been incorrectly connected; or
  • fuse in the Electronics Module has been burned out.
Corrective action involves:
  • Turn the Printer OFF a
  • disconnect the trailing cable
  • Check that the ends of the Trailing Cable are flat and are not damaged or bent
  • Reconnect the Trailing Cable correctly, making sure it is pushed in firmly.
  • Do the resistance test.
  • Power ON the Printer and check if the Error Code disappears.
  • If the Error Code continues, replace the Main Logic Board.
Should all things check out, pls follow the procedures for a more detailed diagnosis as outlined in the Service Manual. This due to the possibility that the hard disk may also need checking/replacing.

Good luck and thank you for using FixYa.

Posted on Feb 15, 2009

  • Louie  Role
    Louie Role Feb 16, 2009

    Hi again,

    Appreciate the rating. The main PCB (printed circuit board) is the Electronics Module as shown below.

    To my knowledge there is no 'main logic board'. However, as shown below, there are:


    • DRAM DIMM (memory modules, item 3, blue in color);

    • Flash DIMM (programmable memory module, item 4, green in color);

    • EIO card (Input/Output interface card, item 5, yellow in color); and

    • Hard Drive (storage, item 6, pink in color).


    Were you able to download the Service Manual?


  • Louie  Role
    Louie Role Feb 16, 2009

    Instructions:

    Illustrations:



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1. Switch the power off from the back of the product and disconnect the power cord.

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What is system error 0B0006 on Hp design Jet plotter? I have replaced the power cable but no luck


The Trailing Cable has been incorrectly connected OR the fuse in the Electronics Module has been burned.


Corrective Action: Turn the Printer OFF and disconnect the trailing cable. Check that the ends of the Trailing Cable are flat and are not damaged or bent. Reconnect the Trailing Cable correctly, making sure it is pushed in firmly. Do the resistance test. Power ON the Printer and check if the Error Code disappears. If the Error Code continues, replace the Main Logic Board

Note: The logic board is a direct replacement for the Designjet 1050C Plus and 1055CM Plus. If the plotter you are repairing is the Designjet 1050C (not Plus) you will also need to replace the memory and the firmware.

If you are repairing a Designjet 1055CM (not Plus) you will have to replace the Hard Disk Drive also. The firmware is identical for the 1050C Plus and 1055CM Plus

Note: The aerosol fan is not used in the Designjet 1050C Plus or 1055CM Plus. Coil the cable out of the way or completely remove the fan.


WARNING TAKE CARE WHEN CONNECTING THE TRAILING CABLE TO THE ELECTRONICS MODULE OR CARRIAGE. INCORRECT INSTALLATION WILL BURN THE FUSE IN THE ELECTRONICS MODULE, CAUSING THE COMPLETE FAILURE AND REPLACEMENT OF THE LOGIC BOARD. 100 OHMS OR HIGHER MUST BE SEEN AT THE TEST POINTS. CONSULT THE SERVICE MANUAL FOR CORRECT PROCEDURE.


Continuable and Non-Continuable Error Codes

Some of the Error Codes are continuable, which means you can press Enter on the front-panel and continue working with the Printer. Non-Continuable Error Codes do not allow you to continue working with the Printer, in this case power the Printer OFF and ON again and see if the System Error disappears. If the Error Code reappears, then the Printer requires service in order to resolve the problem.


System error codes are hexa-decimal based numbers generally caused by internal system errors. Only try one recommended action at a time and check if the error code has disappeared.


thanks and regards

kindly rate this solution

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1 Answer

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try this...

Switch the printer off from the back, and then disconnect the trailing cables from the electronics module.
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Trailing Cable Part No. C4704-60015
Electronics module Part No. C4723-60114

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1 Answer

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System Error: 010036 (see next page for 010036 0000XX00)
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Corrective Action: Try the following:
 Switch the Printer OFF from the back and
then disconnect the Trailing Cable from the
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If the error code remains as “010036”, replace
the Electronics Module �� page 8-6.
 If the Error Code changes to “010037” then try
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Make sure that the Trailing Cable is
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Replace the Carriage Assembly �� page 8-42.

The manual can be downloaded at: www.lpscomputer.com/ec/manuals.htm

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The Trailing cable has been incorrectly connected. Recommended action Turn the printer off (using the power switch at the back of the printer), wait 15 seconds and turn the printer on. If the error continues, call HP for technical support to troubleshoot the problem. Thank you for using Fixya.com document.tlSearch.tx.value=unescape("")

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Problem
Description:
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