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Old Washer won't spin or agitate

Help. I've inherited a perfectly good washing machine that suddenly stopped spinning or agitating. Belts seem fine but can't seem to figure out what else it could be. The machine is about 10 years old. I have a whirlpool Gold Ultimate Care II Heavy Duty Super Capacity Plus washer model number GSQ9364HQ0 that will not spin or agitate

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  • gospelstuff Nov 09, 2014

    sounds like a bad motor coupler. its bout 12 dollars so not hard rto fix either

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You found a belt? Most w/p washer do not have a belt they are direct drive. take off the pump and motor to replace the motor coupling, 2 plastic pieces w/ a rubber in between

Posted on Feb 16, 2009

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Motor Coupling If the washer won't spin or agitate the motor coupling might have failed. The motor coupling connects the motor to the washer transmission. It is designed to fail if the washer is overloaded in order to protect both the motor and transmission.

Drive Belt If the washer won't spin or agitate, check the drive belt. If the belt is broken or if it isn't tight on the pulleys the washer won't spin or agitate properly.

Drive Motor If the washer won't spin or agitate the drive motor might be defective. This is not common. Check all of the other related parts to this symptom before replacing the motor. If the motor is visibly burned out or physically damaged, replace it.
Stator Assembly If the washer won't spin or agitate the stator assembly might be burned out. The stator is essentially one half of a motor, it interacts with the tub by creating a strong electro-magnet. If the stator burns out the washer won't spin or agitate. Check the stator for continuity. This part is often misdiagnosed.

Door or Lid Latch Assembly If the washer won't spin or agitate the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.

Door Lock Motor and Switch Assembly If the washer won't spin or agitate the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.

Motor Control Board If the washer won't spin or agitate the motor control board might be defective. The motor control board provides power to the motor as well as direction and force. If the motor control board is defective the washer may not work at all or function properly.
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1 Answer

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