Question about Lexmark X5470 All-In-One InkJet Printer

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My last print job gets stuck deleting in the queue!

My last print job ends and then the print jobs shows that it is being deleted in the queue but it never deletes and it won't print anything else until I go to the Microsoft website and deploy a fix that deletes all jobs in the queue. Help!!!

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Go to C:\Windows\System32\spool\PRINTERS on your PC and you will see two files listed fior each of the outstanding print jobs. These will have the file extensions .SHD and .SPL

You need to delete both of these files then power off and power on your printer to be able to continue printing.

Posted on Sep 24, 2009

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How do I delete a print job?


turn off the printer and remove power to the printer. Job will be stored in printers memory. Go to p.c you printed from and check printer queue see if job is in printer queue on p.c as well and then delete from queue. If it does not delete from the queue go to if windows p.c the services under control panel and stop and restart the spooler service.if print job is stuck in the printer queue.

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Then turn your printer off for 30 seconds closing the paper tray and try to delete that last job from the queue.

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http://www.ccl-la.com/blog/index.php/how-to-delete-print-jobs-that-are-stuck-in-your-print-queue/

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This is a common problem with Windows machines. If a print job gets corrupted in the print que it will stop and block all other jobs from printing. It will also block the job from being deleted normally. You have to stop the print que service and then delete the print jobs from the que. Here is a link to a full article that shows how to stop the que, delete the print jobs and restart the que to restore printing.

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To clear the print queue from stuck print jobs, try this approach instead:

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2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

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If you're trying to print out Adobe-based web pages from the internet, this may be what's causing your copier to jam up. There's known coding anomalies with Adobe-embedded documents on web pages. Trying to directly print from the web page can stall or lock up the print process.

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Hi grt2b1915
go to printer not document selct cancel all while the printer power off.
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