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Look for "menu" on your hand set, scroll through. If your phone has the feature, it will be listed somewhere in the menu, I'm certain. It may be called 'locator' or 'beeper' or even 'find it'. Your set may allow intercom communication, if so, find that feature and call the missing hand set. I'm sure you looked for this already, but it bears repeating, look on the base set, is there a "locate it" button?
Verizon is right, it's out of their hands. You may have a defective unit or it may be sharing the line with other equipment that is fooling the phone in thinking the call is still there. Or, you may have DSL on the line and it may not be filtered.
You'll have to start by eliminating other devices from the line, fax, computer, credit card machine etc. Now try the auto attendant voice mail. Add those devices back and check each time.
vonage gives you a personal voicemail.
You should contact them and find out how to retrieve it first. If you have your companys voicemail on the panasonic you should also make sure that vonage voicemail get longer waiting time.
CALL FORWARDING HAS TO BE DONE THRU THE PHONE COMPANY IF YOU HAVE CALL FORWARDING - AND I DO THIS IS WHAT I DO - I HAVE AT&T IN MEMPHIS TN PICK UP HAND SET AND HIT *72- YOU WILL GET A BEEP- DIAL THE PHONE # YOU WANT TO FORWARD THE PHONE TO - SOMEONE MUST BE AT THAT PHONE NUMBER TO ANSWER IT! ONCE THE LINE IS ANSWERED- THEY HANG UP AND THEN YOU HANG UP AND PHONE SHOULD BE TRANSFERED- I ALWAYS TEST IT TO UN- TRANSFER IT PICK UP PHONE AND HIT 73# AND IT WILL BEEP 2 TIMES- NOW PHONE IS NOT TRANSFERED ANY MORE
1st click the set button on the bottom left of the keypad. Press the "up" button (located to the right of the the keypad) until you get to option number 7 IPP. Click the set button again (so you can change the settings for that option) and press the down button to turn off the option. Click the set button one more time and finally press the delete button to get out of your settings mode. No More beep, beep, beep......
I have the same problem, I have the same model and sometimes I have to put the 2nd Handset on the main base and let the main base "rocognize it" before I can use it. That usually fixes the problem for me.