Question about Uniden 5.8GHz Dual Cordless Phone

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Uniden 1725 no dial tone

Hi i have a uniden 1725 + 2 handsets and there is no dial tone. if I unplug the base and plug it in again it works to make a call but it doesn't hang up from a call. Can anyone help?

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I had the same problem as long as they are plugged in correctly and you put the #2 handset into the #1 cradle to register it to your base then try hanging the phone up several times. These are expandable phones so that I believe you can keep adding other handsets. So sometimes they think you have a few more handsets than you really have so when you hang up it may not know what handset you are hanging up #1 #2 or #3 #4 etc. So I had to keep hanging them up until it finally hung up. Then I had to re install them so it knew I only had 2 hand sets. So then you start from the beginning, like when you took it from the packaging. I hate these phones. I ended up replacing them with different ones. Plus I always keep a rotery phone laying around put away because during a power outage you still can plug in an old dial phone and it will work! Nothing like old technology.

Posted on Feb 15, 2009

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1 Answer

Uniden phone stuck at searching, not getting a dial tone


One thing to try is deregestering your phone and registering it with the base again.

Hole the # and 'End' key on the handset until the next menu appears (about 5 seconds). Select deregister phone (use the 'Menu' button). Do it again, but select "base unavailable". After that, set them in the base (not the handset charger) and they should register with the base.

This works on most Uniden model phones.

Jan 29, 2013 | Uniden DECT 6.0 Cordless Telephone...

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Lost phone manual, uniden d2997


I have a standard trouble-shooting routine for cordless phones. 1) Remove the battery from the handset (from all handsets for a multi-handset version). Then unplug the power cord from the base and wall outlet and also remove the telephone cord. Wait a few minutes and then reconnect the power and phone line cords. Reconnect the battery (ies) for the handsets. Make sure this connection is tight. Then make sure that the battery is fully charged (15 hours before first use) and register the handsets if needed. This is done by putting each handset onto the base in order for the D2997. Wait about 30 seconds for each one until you see the Handset Registered message. Make sure that you are within range of the base.

Next try a different telephone (RJ-11) phone cord between the base and the wall jack. Also check if the power adapter for the base is warm. For the next set of tests, I like to use an old corded telephone. Using a different phone, check if you get dial tone at the jack. If there is a dial tone, then the problem is with the Uniden phone. If the above trouble-shooting didn't help, then contact Uniden. These phones aren't meant to be user serviced.

If you do not have a normal dial tone, try another jack on the same telephone line. If there is dial tone at another jack, then you have a problem with the first jack. Otherwise find where your telephone service comes in. If you have a fairly new service, you'll find an RJ-11 jack. Plug your test phone into the jack and test for dial tone. If you have no dial tone or can't test your line, call your phone company. They will fix any outside problem for free. If it is an inside wiring problem, look at the visible wiring and determine if the wires are damaged. Open the jack (if only one is bad) and check for loose wires. There are two types of jacks. One secures the terminal wires with screws and the other uses a punch-down jack. For the screw type, strip additional insulation from the conductors, if needed, and then reconnect them. For the punch-down type, you will need the punch-down tool. It is available at many hardware stores in the wiring section. Use this diagram to check your jack wiring: http://www.lanshack.com/wire_phone_jack.aspx . If you can't see an obvious problem with the wiring, you may want a professional to deal with the wiring in the wall. Your telephone company will do this for a fee.
Uniden has the manuals for their DECT phones on their site: http://www.uniden.com/bin/venda?ex=co_disp-view&bsref=uniden&scat=dectphones_mnl . The manual for the D2997 is available here: http://www.uniden.com/content/ebiz/uniden/resources/ownersmanuals/D2997om.pdf .

I hope this helps.

Cindy Wells

Nov 26, 2011 | Uniden Lands Phones

1 Answer

I have uniden dxa1850 series phone. It was working fine, but now I can't get a dial tone. I tried the basic fix of unplugging and removing but it still does not work


Check that you have power (eg. Led indicator is on) to your Base station.

If you have power to the base station and you still do not have a dial tone, plug in a non-cordless handset to the phone socket and see if you have a dial tone on yor non-cordless handset, then you have a faulty base station.

Hope it helps and good luck! let me know how you go!

Dec 12, 2010 | Uniden Cordless Phone

1 Answer

Uniden 5.8ghz cordless W/2handsets has no dial tone cannot call out or recieve calls


There can be a lot of different things that could cause this. The first thing I would do is disconnect the telephone cord from the Uniden phon eand connect it to another telephone and see if you get a dial tone from it. If you do then we know that the telephon eline and the cord are OK so we go back to the Uniden telephone. Next, does the unit light up when you plug it in? are you sure that the telephone is getting AC Power? Are the displays on the handsets working? Does the handset display show "Handset XX" or does it show "Searching"? If it shows "Handset XX" then the base unit is getting power, if not the base unit may not be getting power.
If the base unit is getting power and the handsets are working and the power cord and jack were proven good by conecting another phone to them, then you would need to call uniden Customer Service for further trouble shooting or repair/replacement. the number is 1-800-297-1026

Jan 26, 2010 | Uniden Cordless Phone

1 Answer

No dial tone on handset; cannot make or receive calls


hi there,

better do registering again the phone to the base station. you ma consult your user manual on how to register again the handset.

hope this initial info helps.

Apr 16, 2009 | Uniden Lands Phones

1 Answer

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Unplug the power supply to the base of the main handset, wait 10 seconds and plug back in.

Mar 27, 2009 | Uniden TRU546 Remanufactured Dual Handset...

1 Answer

No dial tone on handset


It may not be registed with the main unit. You may need to register the handset. With my uniden all i have to do is put it in the main base until it says what handset it is (it should be a number).

If you have any questions please dont hesitate to ask

Sep 25, 2008 | Uniden 2.4 GHz Cordless Phone System

1 Answer

Bought phone EX18560 Series yesterday. floolowed instructions to charge. Today I came home from work, plugged in telephone jack. phone will not turn on. Attempted to re-register (4X's). Led flashes....


I have two older (2002) model cordless Uniden phones that require the handsets to return to their original factory bases. If they have rested on another Uniden base, even of the same model, there is no dialup tone. Replace to the original base and you should be back in service.

Aug 11, 2008 | Uniden Lands Phones

2 Answers

Uniden cordless phone


Hello, While I cannot locate that model in any Uniden database (you might want to find the literature), It sounds as if the handset may be communicating with its base, but you have lost the dial tone. Did any storms pass through recently? Here is what you do. Go to your base and push the locator button on your base station to call the handset via the page/locator function. If it rings the handset and you can answer it okay then you know your handset is working well and communicating with your base (the radio portion is working correctly). If it does not ring your handset then your Uniden is definately bad (radio wise). But, I am going to guess that it is okay but you still cannot communicate with the outside world and dial out to get dial tone or get an incoming call. Okay, so we have a dial tone problem. The next step is to see if dial tone is getting to your base. So you will need to take another good telephone, preferably a handy "line powered" telephone (no batteries or ac adapter needed) you can use in a power failure emergency. Take that good phone and plug it into the phone cord you unplug from your Uniden base. If you get dial tone, then your uniden does need repair. If it does not get dial tone, then you have a bad cord, jack or something in your phone wiring. If thats the case, change cords, look for corrosion, dirt or bent pins in the jack on the wall. My guess is that your Uniden has gone bad, likely from a slight surge on the phone line. If you do need your Uniden repaired you can contact Uniden they are at http://www.uniden.com/repair/service.cfm , however I don't believe they offer repair, but offer to sell you a replacement. Or you can go to www.cordlessrepair.com where you can get your Uniden Cordless unit repaired, not exchanged. Good Luck, CG

Feb 18, 2008 | Uniden Cordless Phone

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