Question about Epson Stylus Photo R2400 InkJet Printer

1 Answer

Keeps popping up "paper source setting not set properly"

Everything seems to be set, the paper is loaded correctly, and then the papersource problem occurs.

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  • Greg Caudle May 11, 2010

    What brand and model is the printer and how long have you had it?

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  • Epson Master
  • 419 Answers

I'm guessing (wildly) that the printer is an R2400 (although there's no guarantee of that it seems :) )...

Anyway, the problem is most likely to be in the printer driver settings used on your computer.

You need to go to:

- Start
- Printers & Faxes
- Locate your printer
- Right click on the printer and choose "printer preferences"

From here you need to ensure that all your settings for paper size, etc... are correct.

You also need to ensure that whatever you're actually printing has the correct page setup using the same paper size.

Hopefully that will correct your problem.

Posted on Feb 15, 2009

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Posted on Jan 02, 2017

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Hello,

This is probably a software settings issue, please check in the application that you use for printing if the default paper size is the correct one (A4 on Letter)
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The printer says Load MP feeder B5. how can I fix this.


Several options here:

1st - cancel any documents in the print queue. and print off a report of some kind via the menu button on the machine. if that prints correctly then it either a software/ print driver setting issue.

2nd - If that prints out correctly open up a text pad/ notepad and attempt to print that if the message pops up it's very possible the paper handling has been miss-configured within the print driver.
Now if the document does print out fine, the original document you were attempting to print is set to a B5 paper size. If that's the case pending on what program you are using you will have to change the paper size to you choice of paper your using.

3rd - open up the paper tray and confirm it's set to letter or legal pending what type of paper you have in the tray(not the manual feed tray). I highly doubt it's the tray however as B5 setting would not allow any type of normal paper to be loaded.

4th - on the machine hit the menu button -> paper menu -> confirm that the paper type/ size and source are configured correctly.

Link to the user manuals for this machine : click here

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Won't take paper


Clean The Paper Feed Rollers Using The Unit's Operation Panel If the paper feed roller is dirty, paper is not fed properly because the paper feed roller slips. Cleaning the paper feed roller could resolve the paper feeding problem. Please follow the instructions below to clean the Paper Feed Rollers directly from the unit. Caution: Since the cleaning process wears down the paper feed roller, perform this procedure only when necessary and no more than three (3) times.
  1. Ensure that the machine is powered on and remove any paper from the auto sheet feeder or the cassette.

  2. Use the <Feed Switch> button to select the paper source where you do the paper feed roller cleaning. Click for additional information.

  3. Press the <Menu> button.

  4. Use the right / left cursor button to select [Maintenance/settings] press the <OK> button.


    Note: This procedure is skipped if your machine is in Scan mode. Proceed to step 5.


  5. Use the right / left cursor button to select [Maintenance] and the press the <OK> button.

  6. Use the up / down cursor button to select [Roller cleaning] and press the <OK> button.

    05sj00164_01_en.gif

  7. Use the up / down cursor button to select [Yes], then press the <OK> button. (The paper feed roller cleaning starts.)

  8. To check if the rollers are clean, load a sheet of Letter-sized plain paper in the same paper source you selected in step 2, and press the <Open> button.

  9. Use the up / down cursor button to select [Roller cleaning] and press the <OK> button.

    05sj00164_01_en.gif

  10. Use the up / down cursor button to select [Yes], then press the <OK> button. (Paper will be fed.)


    Note: If paper is not fed properly, repeat steps 4 through 10 above up to three times.

Paper Source
Press the <Feed Switch> button to switch to toggle between the Automatic Sheet Feed (ASF) or Cassette. The light will come on when the <Feed Switch> is set for that paper source.
ASF
mp500_asf_led.gif

Cassette

mp_500_cassette_feed_switch_led.jpg


Note: When printing from the computer, if paper does not feed from the source you have selected on the operation panel, check Paper Source setting in the printer driver. If the option is not set to 'Paper Feed Switch', paper will feed from the source selected in the driver.
Click to return to step 2 above.

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