Question about Toshiba Satellite A75-S226 Notebook

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Lost my windows password

Trying to boot up but get a Windows Xp window with a user line and a password line. The user line is apparently complete, but the password line is blank. I can't recall the password. Help! I'm stuck!!

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  • ridgefieldrm Feb 14, 2009

    Thanks for the response cpenzes! Thing is, when I attempt to boot in safe mode, I get exactly the same problem: I'm asked to enter a windows password in the same Windows XP frame as before. This is a 7 year old Dell 4400, so it may just be a 'death in the family'. I'm pretty frustrated with it.

  • ridgefieldrm Feb 14, 2009

    yep, it's windows password. When I first bought this 'pute, I must have put in a password. I haven't been asked for it until today. I've tried clicking okay in safemode, also caps on and off....everything. If I ever have another computer password, I'll tatoo it on the bottom of my foot!! It's aggravating to have a workable computer and to be locked out by a simple word. Well, thanks for your time.

  • ridgefieldrm Feb 14, 2009

    I sure can't find a setup for passwords. I certainly looked. I've looked in F8 as well as F9. Hmmmmm.

  • ridgefieldrm Feb 15, 2009

    yep, I've tried 'last known good'. I've looked in the owner's manual and it says to remove the case, locate config jumper on on system board, move the jumper plug sothat pins 2 and 3 are jumpered (to clear the password when you turn on the computer). Huh? Turn it back on, access the system setup program, assign a new supervisor or setup password in the maintenance menu. Exit and save the system setup program settings. Then open it up and remove the configuration jumper plug so that pins 1 and 2 are jumpered (the "normal" setting). Ha! Looks like I'm in for some computer shopping.....not this stuff.

  • ridgefieldrm Feb 15, 2009

    okay, sure appreciate your help and time on this.


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Can you just click okay and it logs you on
if not restar pressing f8
then safemode
control panel users
then you should be able to remove yourself
if you still have a problem let me know

Posted on Feb 14, 2009

  • 8 more comments 
  • DEKR
    DEKR Feb 14, 2009

    then restart and go into setup

    depending on your system you will find a setup for passwords

    Could be in advanced once you find it there should be option for user passwords click and remove it then f10 to save and exit

    have you tried just clicking okay when prompted for password in safemode

    Not adminstartive passwords you want user password

    are you sure its a window login password and not a boot password

    are you sure capslock is not on when entering password

    let me know

  • DEKR
    DEKR Feb 14, 2009

    follow the steps i've given you and remove that user password

    just odd if it has never come up before are you sure no one was on pc and put that login in

    let me know after you follow above steps

  • DEKR
    DEKR Feb 14, 2009

    have you gotten back on

    if not then restart f8 and try last known good

    or have you tried start windows normally

    through restart and f8

    try these and let me know

    I have to run some errands shortly for a couple hours but i will be back on

    have you tried pressing your sleep button

  • DEKR
    DEKR Feb 14, 2009

    i am thinking system may be in sleep mode and wants a reume password


  • DEKR
    DEKR Feb 14, 2009

    are you still not on your pc

    try last known good

    please let me know

    i'm trying to eliminate

  • DEKR
    DEKR Feb 15, 2009

    Do you have your recovery or boot cd

    and you went into bios setup to remove that did'nt work.

    Complicated to show you how to remove the jumper when i am not in front of pc

    The only other thing would be to format and then enetr no passwords

    Basically telling you to remove through system setup

    which is bios setup

    Whenever i setup a pc i always recommend no passwords unless its for an office or business


  • DEKR
    DEKR Feb 15, 2009

    I will be back online later

    and i can walk you through the process without opening the case

    My mail address is

  • DEKR
    DEKR Feb 15, 2009

    restart in bios setup

    then use keyboard arrows to go to boot

    then enter

    then security

    then change user password

    let me know via e-mail

  • DEKR
    DEKR Feb 15, 2009


    the only other thing would be to format

  • DEKR
    DEKR Feb 15, 2009

    have you solved


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