Question about HP PSC 2350 All-In-One InkJet Printer

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My 2350 all in one will not turn on.

HP 2350 all in one. My HPackard has been un plug for 6 months. I want to install new cartridges. The on light will not come on while it is pluged in. I pull the electric plug from the wall and quickly re install the electrical connection. The window will show HP Invent and you can see it downloading, it will stop quickly. Keep in mind the on light is still off. This HP is well kept and covered, it has hardly no use...Can you assist me with some information. thx. Joe

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  • 495255 Feb 26, 2009

    Exact same problem. JR250's did you resolve this issue?

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I'm not sure if this is a solution, but it worked for me. ( who knows how long it will last, but its working for now)

Below are the steps I took:

- uninstalled all the HP drives and software
- unplugged the USB cable from the computer and printer
-unplugged power supply from the outlet and printer
-plugged the USB back in to computer and printer
-unplugged the power supply from the power module. Made sure everything looked ok,
-reattached power supply cord to module ( Made sure everything looked ok,)
-plugged power supply in to outlet ( green light was on)
-proceeded to plug power module connector to printer. ( again, making sure proper connection was made.

* this time the screen came with an error and the "on" power light was blinking.:
This was the error message:
Error:

0xb9000009165:

hw_interupt_hwv.c


-I proceeded to unplug the power and usb from the printer
-downloaded the lastest drivers and software for the PSC 2350
-After the software was loaded and installed ( I checked the box to install with out USB communication at this point)
- plugged the power and then the USB.
-It came to life at that point. (the computer recognized the "new" product)Going through what I presume were several realignments or internal configurations.

I tested a page, and ran the HP Dinostic's page. Everything checked out, and its running fine for now.

I hope this may have given you some ideas as to fixing your printer.

Posted on Feb 27, 2009

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Every time I print, the printer thinks that I have installed new cartridges so I get three messages - New HP Photo print cartridge successfully installed -New HP Black print cartridge successfully...


Press and hold the Setup button, and then press OK .


Or


Re-initialize the HP all-in-one

Force the HP all-in-one to reinitialize by following the steps below:

1. Turn the unit off by pressing the ON button.

2. Disconnect the power cord.

3. Wait five seconds, then reconnect the power cord.

4. but before plugging the unit back in, press and hold the # and 6 keys on the HP all-in-one numeric keypad. Continue to hold these keys down for a few seconds after plugging the unit back in to reset it. Once the all-in-one re-establishes communication with the computer, reset the language and country.


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!

Thanks, Joe

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Printer has shown error 10.00.00 Supply Memory Error


Please make sure to ask a specific question.

The 10.00.00 Supply Memory Error is given when the printer can not read the information on your ink cartridges. This can be common when using non-genuine ink cartridges (non-HP).

Remove and reinsert your ink cartridges. If that doesn't work, try pressing the green button to accept the error and continue.

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Out of paper light flashes even after paper is loaded


Flashing resume light also can mean:

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I had the same problem, all cartridges lights came on.
I did two things:

1st: I clean the print cartridges plugs with Q-tips, just to insure there wasn't any ink build on the plugs. If you look were the cartridges are, you will see four plugs one for each of the cartridges. Each plug has four contacts. They should be a bright metal color. If they dull in color, they have ink on them. Unplug the printer and pull all the cartridges out and gentlely wipe the the contacts with Q-tips. Re-stall all the cartridges.

Note: The cleaning did not solve my problem but its good maintenance since in was looking for a solution.

2nd: What work for me was I un-stall my printer totally. Turn off the printer then turn off the computer, had a cup of tea, rebooted the computer and re-install the HP cd disk and drivers, turn the printer back on. After I reinstall the software and put the printer back on my network, everything is working fine for the last two days. The lites are off and the HP toolbox is reading the ink cartridges status correctly. I believe that a virus change the printer drives.

Solution by;
eagleeye140

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1 Answer

All 3 color lights and the spray light are flashing on my HP K850


Hello mward583,

I didn't have the same problem, but I had to un-stall the printer and re-stall the printer. I believe that a virus change the the printer drivers, the printer was finishing printing then the all the cartridges lights came on.
See my notes below. If anything you refresh you printer drivers.

My problem was all cartridges lights came on.
I did two things:

1st: I clean the print cartridges plugs with Q-tips, just to insure there wasn't any ink build on the plugs. If you look were the cartridges are, you will see four plugs one for each of the cartridges. Each plug has four contacts. They should be a bright metal color. If they dull in color, they have ink on them. Unplug the printer and pull all the cartridges out and gentlely wipe the the contacts with Q-tips. Re-stall all the cartridges.

Note: The cleaning did not solve my problem but its good maintenance since in was looking for a solution.

2nd: What work for me was I un-stall my printer totally. Turn off the printer then turn off the computer, had a cup of tea, rebooted the computer and re-install the HP cd disk and drivers, turn the printer back on. After I reinstall the software and put the printer back on my network, everything is working fine for the last two days. The lites are off and the HP toolbox is reading the ink cartridges status correctly. I believe that a virus change the printer drives.

Solution by;
eagleeye140

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1 Answer

All color indicator lights and ink cartridge light lit


Hello Miriam703,

I had the same problem, all cartridges lights came on.
I did two things:

1st: I clean the print cartridges plugs with Q-tips, just to insure there wasn't any ink build on the plugs. If you look were the cartridges are, you will see four plugs one for each of the cartridges. Each plug has four contacts. They should be a bright metal color. If they dull in color, they have ink on them. Unplug the printer and pull all the cartridges out and gentlely wipe the the contacts with Q-tips. Re-stall all the cartridges.

Note: The cleaning did not solve my problem but its good maintenance since in was looking for a solution.

2nd: What work for me was I un-stall my printer totally. Turn off the printer then turn off the computer, had a cup of tea, rebooted the computer and re-install the HP cd disk and drivers, turn the printer back on. After I reinstall the software and put the printer back on my network, everything is working fine for the last two days. The lites are off and the HP toolbox is reading the ink cartridges status correctly. I believe that a virus change the printer drives.

Solution by;
eagleeye140

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1 Answer

Blinking Lights on PSC 1110


IF YOU GO TO THE HP SITE AND PLUG IN YOUR MODEL NUMBER THERE IS INFORMATION THE ON HOW TO RESET HP PRINTERS. THE FLASHING LIGHTS ARE THE SAME AS AN ERROR WARNING AND YOUR PRINTER MAY JUST NEED TO BE RESET. I KNOW ON A 1300 SERIES IT WAS A COMBINATION OF HITTING THE ON SWITCH AND THE PAPER SIZE SWITCH ON STARTUP, AND WAITING FOR THE LIGHTS TO TURN SOLID. YOU SHOULD FIND YOUR RESET ONLINE. HP IS PRETTY GOOD WITH THEIR ONLINE MANUALS, AND YOU CAN PLUG THE FAULT INTO THE SEARCH BLOCK AND IT WILL PUT YOU INTO THE TROUBLESHOOTING PAGES.

ARCLIGHT1217

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2 Answers

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Its a Fimware Error.
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when the Display shows Initialising or Semi-Full-Reset. release the "#" and the"6".

sometime this is working

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