Question about SanDisk Sansa e250 MP3 Player

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Synchronize to continue your music subscription

When we download the songs to the player it shows up in the player but the message synchronize to continue your music subscription pops up and will not play the song. How can we fix this? I keep trying to play the music that i put on my mp3 player but the message "synchronize to continue your music subcription" how can i delete these songs off the mp3 player. Hi Have the same problem working with the library system files. I am using the provided Overdrive Media Console and it transfers teh files from teh desktop to the mp3 player as expected. I get teh error when I play the files I have also tried to load the Rockbox OS as well and the files do not even appear there.

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  • Jeffry1999 Feb 16, 2009

    Thanks for this information but I am not usign Rhapsody. Just the library's Overdrive system. There is no sync function. I download the WMA files to the computer with overdrive media console and then use the same software to transfer the books / songs to the sansa in MSC mode. That is all there is to it. The wma files work on the computer but give the sync message when played on the sansa. During the installation process the Overdrive media console software did automatically makd changes to Windows Media Player - something about DLM. I even looked there for a sync but I do not use Windows Media Player.



    --> Jeffry

  • Jeffry1999 Feb 17, 2009

    FIXED!!!! - I am now playing DRM licensed audio books from the library on my SansaE250, I transferred the files while in MTP mode after the following:



    I found the solution on anytingbutipods. back on 12-21-2006 Enigmatic Mark said


    -If the player is set to Auto Detect, but Windows sees it as a MSC device, here’s what to do: open Device Manager, find the USB Mass Storage Device


    for the player, right-click on it and choose Update Driver. After that, check if it shows up as an MTP device.



    That worked - it called the mass storage device a raid controller and made me reboot, it still did not work but the Sansa was then called a MTP device, I updated the driver and had it search, it took some time but it works!! The system now sees the sansae250 as a device.

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The "synchronize files to continue" is annoying, and you are likely to get it again. If the music files on your player came from Rhapsody, the short-term solution is to re-synch the files through Rhapsody itself. If your subscription to Rhapsody, Overdrive, etc. ever expires, you will also get this message. The only long-term way around this problem is to only load songs that are in mp3 format (Rhapsody has an Mp3-Only subscription, which is different from its regular subscription; Limewire is another choice - but it is prone to have viruses, and some ISPs will cut off your broadband if you use the service). If you wanted to erase all songs and start over from scratch, you could update the firmware on the player - it will have the side effect of erasing everything on the player.

Good luck!

-Tha Mp3 Doctor

Posted on Feb 14, 2009

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1 Answer

NOt playing songs says(synchronize to continue your music subscri


If you got your songs from a music service, especially Rhapsody, the songs have a fixed-term DRM license on them. After a certain period of time - sometimes as little as 3 days - you have to resynchronize the songs to the music service from where you got the songs. If you let your music service subscription lapse, then the songs will not be usable until you renew your subscription. This process of resynchronizing the songs to the music service does not always go smoothly. Sometimes synchronizing through Rhapsody or another service does not resolve your issue - in this case, you will have to go through the long, tedious process of deleting the affected songs off of your player and reloading them - either through the music service or through Windows Media Player.

If you never want to deal with this problem again, the solution is to only download songs that are in mp3 format. Mp3 files do not expire once your music service subscription has expired, and they do not give you strange messages to resynchronize the files.

-Tha Mp3 Doctor

Mar 03, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Synchronize to continue your music subscription


You will need to sync the deivce to Rhapsody or whatever msuic svc you have been using. If the subscription has lapsed, you will not be able to use the songs anymore.

Nov 27, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Synchronize to continue your music subscription


I ran into the same problem with my Sansa when listening to legally downloaded audio books from the local library. This is what I found:

  • " Are you sure the player is in MTP(plays for sure) mode when you transfer it? You can check by going to settings>usb mode on the player itself. I think it needs to be for you to use library files like that. " (This worked for me)
  • "are you copy and pasting the files? if so you will need to use WMP to sync the files. copy and paste might not be transferring the license." (didn't try this -- didn't need to)
Hope this helps.

Nov 26, 2008 | Audio Players & Recorders

1 Answer

E250 message "synchronize to continue your music subscription"


The songs that are giving you this message are in WMA - the music service that was used to download them either has an expired subscription, or you have to resynchronize that player to that music service (whether it was Rhapsody or not). Also, the songs that are giving you this message might have had fixed-term licenses, and now the licenses have expired. Here are your options:
1) Renew the music service subscription
2) If it is renewed, then resynchronize your player to that music service
3) Convert those songs to mp3 format (probably illegal)
4) Remove the DRM encryption from those songs (definitely illegal)

Those are your choices.

-Tha Mp3 Doctor

Jul 08, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Synchronize to continue your music subscription


please use the windows media player 10, click on sync and put all the songs you want in the sync list then click on start sync and it should sync properly without any problems.

Have a nice day!
tc

Jun 13, 2008 | SanDisk Sansa c200 MP3 Player

1 Answer

Synchronize to continue your music subscription


get rid of win media 11 completly uninstall it go back to old nero or old windows media player or copy and paste songs straight to mp3 player on my computer drive letter output
any stolen music or music not haveing a tag to is getting sent up the road to gov.
most song are pay right now song these are subscritions
windows is helping in cracking down on music jackers

May 11, 2008 | SanDisk Sansa Clip MP3 Player

2 Answers

Synchronize to continue your music subscription


it's asking that you verify the DRM status (i.e., that you bought it and it resides on YOUR computer.) It cannot play the file until you synchronize it with windows media player. You can delete them off of the MP3 player just by noting which songs don't play and deleting them through windows explorer when the player is connected.

Mar 25, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

2 Answers

Synchronize to continue your music subscription


Maybe you should mention that if you format, it will delete all your songs?

Mar 18, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Error Message


You have to synchronize your Sansa to a computer that has a current subscription to Rhapsody, and you have to sync the Sansa to that same computer at least once every 30 days, or the Rhapsody songs will stop working. Use a different music service that is free, or convert all of the songs to Mp3 format to get around the problem. If you get a subscription to another music svc, then you must maintain a current subscription with whatever new svc you choose as well.

Dec 27, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Synchronize to continue your music subscription


Do you have an account with Rhapsody? The preloaded music is part of the Rhapsody subscription service. If you dont have an account, you will receive that message until you delete the preloaded music, or subscribe to the Rhapsody Service. Best of Luck.

Sep 11, 2007 | SanDisk Sansa e250 MP3 Player

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