Question about Philips GoGear HDD6330 MP3 Player

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Songs made inac cessible by sync up

When I sinqed my player with my computer, all the songs disappeared and can only be accessed in the computer. How do I access my songs thta are on the mp3 player. i want to access my songs and not just start over.

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The HDD6330 works perfectly with Windows Media Player 10, but synching it with Windows Media Player 11 eventually causes problems - there is a warning about this issue on Philips' website. The damage has probably already been done, but if your computer will still recognize the GoGear, double-click MyComputer, double-click the icon of the Philips Go Gear, and look for a file call "wmpinfo" - it is a file that Windows Media Player 11 adds automatically to the player that wreaks havoc on this particular GoGear - delete the file called "wmpinfo". Then rollback your version of Windows Media Player to ver. 10 - it will not erase any of your media files in the process.

Good luck!

-Tha Mp3 Doctor

Posted on Feb 14, 2009

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I have been able to sync mine, though it wouldn't transfer some songs. It would sit there trying to convert it but wouldn't. So I tried the alternate way to get them on. I just did a drag and drop and all the songs played fine. I just had to be sure to hold the play/hold/stop button for about six seconds before it would turn on.
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