Question about D-Link AirPlus DI-524 Wireless Router

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No internet through router

When I hook up my router, my computer says it cannot display the webpage.

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  • sweepingreap Feb 16, 2009

    yes, first time I used the router D-link said they don't sell the router anymore and can't help me or something like that. Thank you for the link. By ISP, you mean comcast right? I have omcast internet if that is what you wanted to know. The modem is made by D-Link. Thanks, guys!

  • Raymond Roque
    Raymond Roque May 11, 2010

    Is this the first time you used that router. Call Dlink Technical Support, if they cannot help try this

  • Jeffrey Pedimonte
    Jeffrey Pedimonte May 11, 2010

    Who is your Internet Service Provider (ISP)?

    What is the brand of your Modem?


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  • 135 Answers

** Try this steps

- Check physical connection (Modem=WAN Port, Computer=Port1) *should be hard wired connected*
- Power cycle modem and router for 2 minutes (to turn off the modem and router)
- Check web browser for Internet connectivity

* If nothing happen reset the router for 15 seconds and try the steps again.

Posted on Feb 18, 2009

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Can't connect to the internet

Do this:

1) Turn off your router.

2) Turn off your computer

3) Turn on your router (wait till the lights are all green and after that (not before) turn on your computer)

Do not turn on both at the same time (follow the steps and be patience)

4) Turn on your computer

This must be fixing your computer.
If not:

Start >> Run >> type cmd >> at black dialog, type: " ipconfig / renew"

Try go to internet after that.

Check also if some program is blocking your internet access like antivirus, firewall, etc.

Thank you for using FIXYA!
Dont forget to rate my help!
Have a great day!
Pablo :-)
Let me know if you have further questions about this issue.

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