Question about Acer Aspire 5500 5570-2609 Laptop

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Keyboard not working

When My husband turnes his comp on it asks for password. He tryed typing it in, but it wont type.He cannot get off this screen. The keyboard nor mouse is working. What is wrong. It is an acer aspire 5515. Just purchased it last night.

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  • robert_alvin Feb 22, 2009

    I turned on the comp and it asks for password. I tryed typing it in, but it wont type. I cannot get off this screen. The keyboard nor mouse is working. What is wrong. It is an acer aspire 5515. Just purchased it two weeks ago.

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Is this a windows login password or a boot password

you should have Fn key on keyboard
and another coloured key to correspond for turning on keyboard press Fn and the other key simultaneously
Could be fn f3 keys
if you just bought you may find it in your manual
please let me know if you still need help
if you have a switch above scroll pad you may have shut that off but all models don't come with that option

Posted on Feb 14, 2009

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2 Answers

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Your Pc wont type if
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2. There are some third party software preventing it from typing test
if you can access the BIOS startup screen by pressing del. @ startup if so try to install a new Copy of your OS
3. The Keyboard is defective. Try a usb keyboard

Hope it helps.Free to ask
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