Step 1:
Good day...
Before we start first make sure the machine is turn-off for our safety process.
Question: 1. Did you try to change the other toner cartridge?
Step 2:
Possible cause and way to check Toner Change Problem & No more Printing:
- Dirty Sensor (check all the sensor)
- Dirty Glass (check all the glass)
- The cartridge is not properly installed
- Full Waste Toner section
- The corona wire is dirty or broken (Inside the cartridge)
- The transfer Unit is dirty or broken (Inside the cartridge)
- Broken gear motor connected into the drum section
- If they have developer include in this model try to check it and
repalce if empty
- Broken Fuser Film
- Broken Fuser Lamp
- Broken or dirty Cleaning Blade Section
- Check if they have also chips include in the cartridge
Step 3:
Check all the possible cause and try to clean or replace the parts if broken.
Let us know if the problem is solve.
Sorry for my english
SOURCE: Printer full of ink, but will pring pages either
Follow these steps to check the print settings for your print job.
Make sure the printer is loaded with unused white paper.
Open HP Solution Center
, then click Settings
, then Printer Toolbox
.
Select the Services
tab.
Click Print PQ (print quality) Diagnostic Page
.
Make sure the printer is loaded with unused white paper.
Open HP Solution Center
, then click Settings
, then Printer Toolbox
.
Select the Services
tab, then click A- Click Align Printheads or
B- Click Clean Printheads
.
C- Click Calibrate Linefeed
.
If, after repeated printhead cleaning, the Print Quality Diagnostic page
shows white lines across the color blocks in Test Pattern 2 (but no
white lines in the gray blocks in Test Pattern 3), one or both of the
printheads will have to be replaced. The Print Quality Diagnostic page
shows which printhead should be replaced.
Try using the HP Scan Diagnostic Utility in Windows - HP Customer Care (United States - English)
SOURCE: Does not pring
I assume you have new or near new ink cartridges?
Make sure you use genuine HP replacement cartridges.
Maybe try cleaning the print heads, which you can usually do direct from the printer.
Touch utility button then on the touchscreen hit in the following order User Settings, printer settings, print reports, configuration page, and the start button
The cartridge itself needs to be replaced, threre is a blade called the drum cleaning blade which scrapes toner off the Drum(blue roller) it is not cleaning the excess toner.
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