Question about Dell E177FP LCD Monitor

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Black spot size quarter on my dell monitor and a thic white line

Help! I just sold a dell computer with a flat screen to a coworker. I used it the night before with no problems. Now I see my friend has a black spot the size of a quarter on the screen and a white line about a third of the monitor. Everything is connected and I am at a lost. I have no clue what to check.

Please help.

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There are 2 answers here. First is (bad) luck of the draw for your buddy and that would be that it just happened to go bad when you gave it to him. I could believe that except for the black spot. That leads me to believe he inadvertently pressed something in the spot and the pixels are now bad. This may have happened when he or even you were transporting it or as he was carrying it in.
The question I see is how do you resolve it? If you were lucky enough to have plugged it in prior to your coworker taking it, the onus would be on him/her. If not-and to avoid bad blood at work- you may want to refund a portion of the price. Sorry there is no clear cut answer here but in the future if you should do so again, let the purchaser see it al works beforehand.

Posted on Feb 14, 2009

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