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Hotmail email login problem

For the past 6 days I cant loginto my hotmail email. I inter the password and username a white page come in with a word of DONE. While with the other hotmail email address I have no problem

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Omg i have tryed for five days now and i still can not get in to my hotmail account even though i am using the same log in

Posted on Mar 31, 2014

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Hi there
Microsoft are still working on some of their sites, just give it a little time, you should have noticed that some aspects of the hotmail site has already changed format.

Thanks for using Fixya!!!

Posted on Feb 14, 2009

  • Dell Fuller Sep 08, 2013

    When I start my computer, I used to be able to go to my Hotmail app on my screen and it would come right up. Now, it says OOPS and some other words that indicate that I cannot do that any more and I have to google Hotmail sign in to get to my account. I do not like this and want it back the way it was. What do I need to do.

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Posted on Jan 02, 2017

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1 Answer

Cancel msn account


Cancel an MSN Hotmail Account
MSN Hotmail is a free email service. If you signed up for an MSN Hotmail account and no longer use or want the account, you can cancel it.
It takes little time to cancel the account.
You only need to log in to your account to get started.
Sign in to your Hotmail account using your Windows Live ID and password.
Click the "Options" button located at the top right of the page and select "More options" from the drop-down menu.
You will be taken to a page where you can view options for managing your Hotmail account.

Look to the section labeled "Manage your account" and click the "View and edit your personal information" link.
Click the "Close account" link at the bottom of the page under the "Additional options" section.
Verify your password and click "Yes" to cancel your Hotmail account.


Cancel an MSN Hotmail Account
MSN Hotmail is a free email service. If you signed up for an MSN Hotmail account and no longer use or want the account, you can cancel it.
It takes little time to cancel the account.
You only need to log in to your account to get started.
Sign in to your Hotmail account using your Windows Live ID and password.
Click the "Options" button located at the top right of the page and select "More options" from the drop-down menu.
You will be taken to a page where you can view options for managing your Hotmail account.

Look to the section labeled "Manage your account" and click the "View and edit your personal information" link.
Click the "Close account" link at the bottom of the page under the "Additional options" section.
Verify your password and click "Yes" to cancel your Hotmail account.
Recover a Hijacked Hotmail Account
Hotmail is one of the older free Web-based email services.
Unfortunately, its age and its popularity can make it a target for hackers and other online troublemakers.
If your Hotmail account is hijacked, the hacker may change your password to keep you from logging back in to the account.
Fortunately, Microsoft gives users the opportunity to prove that a hijacked account is really theirs so that changed passwords and stolen accounts can be recovered by their rightful owners.
Attempt to log in to your Hotmail account.
If you receive a message saying that your username or password is incorrect, click the "Forgot Your Password?" link under the password field.
A page will load giving you three options for resetting your password.
Click the "I Think Someone Else Is Using My Windows Live ID" option on the password reset page. Click the "Reset Your Password" link in the instructions that appear.
Enter your Hotmail account address in the "Windows Live ID" field and type the characters that appear in the captcha image in the "Characters" field.
Click "Next" to continue the password reset process.
Select an option for resetting your password when prompted.
If you have a secondary email account included with your Hotmail account, clicking "Email Me a Reset Link" will send a link to that account which lets you reset your password.
Clicking "Security Question" prompts you with the security question you set up previously, allowing you to reset your password after answering correctly.
If neither of these options work for you, click "Customer Support" to contact Hotmail customer support and have your password reset.
Click "Next" after selecting an option.
Enter a new password when you receive access to the password reset screen.
Hotmail recommends that you create a strong password with a combination of letters, numbers, symbols and varying capitalization to make it more difficult for would-be hijackers to guess it.
Run a thorough antivirus and spyware search on your computer to make sure that you don't have a keylogger or other password-theft software installed on your PC
Such software could allow a hacker to gain access to your account again after the password has been reset.

Nov 14, 2013 | Computers & Internet

1 Answer

How do i access my mails


Now which email program do you have there are many msn , hotmail , yahoo , gmail , outlook ,to name a few.?
Most email users experience that dread of realizing they can't access their messages at some point, but the trick is not to panic.
Microsoft has procedures in place to help you get back into your Hotmail and see what is waiting for you in your inbox.

Check you username and password.
Hotmail passwords are case sensitive, so something as simple as having your caps lock on can keep you from accessing your account.
Double check to be sure you are typing both your username and password exactly how you created them.
Reset your password. If you haven't logged into your Hotmail in some time and suspect you might be using the wrong password, click the "Forgot Your Password?" link on the Hotmail log-in page.
On the next screen, follow the prompts to enter your email address and the given security verification code.
Click "continue" and on the next screen, select the option that allows you to answer your pre-set security question.
This is a question you supplied when you set up your Hotmail account.
After correctly answering the question, you will be prompted to reset your password.


Clear your browser history and temporary Internet folders if you are continually getting a "Page Cannot Be Displayed" message when you log in.
The exact procedure for doing this depends on your operating system and browser.
If you continue to get see this message, it could indicate a problem with the Hotmail server.
Check the status of the network on a site like Down Right Now that reports server problems on popular sites.

Submit a support request on the Windows Live page.
On the Windows Live site, select "Hotmail" under "Standard Services."
A search screen will open that will allow you to check out a variety of Hotmail related support topics.
At the bottom of that screen, choose "get more help" and then "support."
A support form will open for you to complete and submit to the Hotmail team.
You will receive an answer within 24 hours.
Note that you will need a second email account that you can access so that the Hotmail support staff can send you your answer.


Hotmail support
http://support.microsoft.com/kb/316659
Live support
https://support.live.com/?scrx=1

http://downrightnow.com/hotmail

Apr 28, 2013 | Computers & Internet

1 Answer

I can't find my Hotmail account


Step 1:
Hotmail has change to oulook.
MSN, formerly known as the Microsoft Network, is an assortment of websites and services provided by computer and Internet giant Microsoft. When users sign up to the MSN website, they are given the choice of choosing a wide range of services from the Windows Live network, which includes email through Hotmail, online storage in SkyDrive and the messaging program MSN Messenger. One advantage MSN users enjoy is having one account name and password that allows them to use all MSN services.

MSN, or the Windows Live network, provides users the opportunity to create new passwords rather than recover old passwords. Go to the MSN website or any Windows Live site and click the "Sign in" phrase. This will take you to the login page, which will require you to enter your username. Click the "Forgot your password" phrase. The reset password page will then open. Select among the three choices which one suits best your current needs. Choose the option "I forgot my password" and click the phrase that appears below the choice once you have selected it. Enter your MSN username, or Windows Live ID. More often than not, this is the email address that was used when you originally signed up with the MSN or the Windows Live network. Type the word of the phrase that appears in the captcha image located directly below the username field. You will also have the option to request a new captcha image or listen to the letters being dictated. Click "Next." The MSN or Windows Live network will then send a password reset message to the email that was originally used to sign up. Check the aforementioned email address. There may be some instances in which the email sent by the MSN or Windows Live Network could be re-directed to your spam folder. Check there if you can't find the message five to 10 minutes after requesting for a password reset. Open the email sent by MSN and click the appropriate link sent in the email to confirm the request for a password reset. This will open your default browser and take you to the Password Reset page that will allow users to create a new password for the account rather than retrieve the old password. The page will also provide a "Sign In" option to test out the user's new password. http://www.microsoft.com/protect/fraud/phishing/windowsliveid.aspx

Apr 05, 2013 | Alpine Snow Hotmail & MSN Password...

1 Answer

For past 2 days i cannot login into email account


Go to Outlook.com
insert nigel1964live@outlook.com
and your password, see if it works,
also if it doesn't:
go to Hotmail.com
Click on Can't access your account?
Then follow the instructions

I hope this will help
If not: just reply or send me an e-mail: tomas.and.jueros@outlook.com
Janis

Mar 08, 2013 | Microsoft Office Outlook 2003 for PC

1 Answer

4 got my pass word on my hotmail


Open the login page, follow the instruction for forgotten password.

Dec 30, 2012 | Alpine Snow Hotmail & MSN Password...

4 Answers

I can't get into my hotmail acct. My ID is correct and so is my password,but it keeps saying my password is incorrect. I've had this acct for years. Please,help it's etters718@hotmail.com


If you put in your information on an untrustworthy site, your email may have been hacked. You can try clicking "forgot your password?" or "Forgot Password" and request to enter a new one. Also, make sure Caps Lock is off when you enter it.

Jul 06, 2011 | Alpine Snow Hotmail & MSN Password...

1 Answer

Hello, I forgot my password and I can't access my hotmail box : kawa.andre@hotmail.com How have I to proceed? Could you send it at my other hotmail : kawa.andre@hotmail.fr


Go here and follow the instructions:
https://login.live.com/resetpw.srf?wreply=https://login.live.com/login.srf%3fwa%3dwsignin1.0%26rpsnv%3d11%26ct%3d1285942696%26rver%3d6.0.5285.0%26wp%3dMBI%26wreply%3dhttp:%252F%252Fmail.live.com%252Fdefault.aspx%26id%3d64855%26vv%3d900%26mkt%3dEN-US%26lc%3d1033&id=64855&mkt=EN-US&lc=1033&username=

Oct 01, 2010 | Alpine Snow Hotmail & MSN Password...

1 Answer

How do i acess my email from a different pc other than my own?


hi, you can easily access your mail account, just follow the instruction given below

1 )open your mail provider site('www.hotmail.com' or 'www.yahoomail.com' or which ever mail provider's account you have)

2 ) a window with two fields appears, now enter your username/ userid(for example sophie1963@hotmail.com or sophie1963@yahoo.com ) and your password on both the fields.

3) now after pressing submit/login button, you will get your will get your inbox in front of you.

please rate the solution if you find it satisfactory, have a nice day

thanks
shaggu

Apr 22, 2009 | Microsoft Internet Explorer 8

1 Answer

Windows live email


dear,
i cant remember at this time..but there is a link something like,
www.live-support.hotmail or something like this. search it and find it.. hope it will solve the problem


regards,

Aug 08, 2008 | Computers & Internet

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