Question about Xerox DocuColor 12 Color Copier

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Offset catch tray failure docucolor 2045

How come I get an offset catch tray failure for my docucolor 2045. The tray looks fine. I removed it so I can move the machine and when I put it back, I got this error.

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  • howsimple Feb 23, 2009

    The tray makes a clicking noise. Sometimes the copier reads it fine and sometimes I get a offset catch tray failure. The wires look good. If there is a fault with the tray, what is the fault so I can check. Thank you.


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There must be a fault with the tray or wiring. There is nothing else that can cause this fault

Posted on Feb 20, 2009

  • oooimstuck Feb 23, 2009

    either with the motor oe gears in the tray. I would just fit a new tray, i dont think the parts are spared


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