My error message says "A GPS-signal is not available now...."
The entire message reads "A GPS-signal is not available now. navigation will start automatically when a GPS-signal is available." I do not understand how this is possible. My husband has a different brand GPS and he can get a GPS inside our house. He has even taken the FineDrive 350 outside but still gets the same message. What am I doing wrong (other than possibly making a mistake by buying this GPS)?
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I would think that it would give a signal error if it was getting no signal, my best bet would be to call Magellan and possibly send it in if they can't give you any support over the phone because I haven't seen this problem before. It probably is an internal problem by the sounds of it. Might need a new one, hopefully you have a warranty on it. Here is the contact info
USA and Canada:
Hours: Monday through Friday, 6:00 a.m. to 5:00 p.m. PST/PDT
Telephone: 800 707 9971
Response in: English
Let me know if you need anything else or whether any error message comes up.
Since the operating system and navigation software are preloaded into
the internal flash memory of the GPS, the freezing may either be
software or hardware failure. First, press the "Reset" button or push
the stylus into the "Reset" hole, to see if the navigation software can
load successfully. If the program still does not load, then the
software may be corrupted. Also, if the internal memory fails to read
or write and the software cannot load properly, it may be caused by
hardware failure. In either case, please return the unit for exchange
or repair to the retail location from which you purchased it, or contact
us for further assistance. The link below has the operating manuals and software available and contact numbers. Thanks for using Fixya, please accept my solution.
On most gps's that means it is time to reset the unit. This should force it to reload the sattilite catalog information and it should start working. Depending on the unit it can take up to an hour before it it works after rebooting while other new ones do it in a few miutes at most.
I believe this unit has a reset hole on the back so just insert somethign like a toothpick and reset it. Then place it where it can get a signal and let it do its thing. Should behave after that.
im not sure if you were allready moving when this happened, but that is very common if you just turned the unit on, because it takes time for the satellites to locate and lock on to you when you first start the gps if it was totally turned off (sleep mode is another story)
if you lost the satellites while in the middle of your trip, that could of been caused by a few different reasons ,in between tall buildings,your gps might need updated, some windsheilds block gps reception to the point they can lock on to the satillites.
if the problem is persistent and your sure the unit was locked on to the satillites and you were in a relatively open area, i would try an update if it continues.
if you need help locating a update, just let me know. i would recommend updating it if its never been updated. bill
You hopefully have the mobile navigator software CD that came with the GPS unit. Copy the entire folder and contents of the CD to your SD card (make sure you make a full backup copy of the exisiting software on the SD card first).
I have an older one of these with the AV connections. once in a while it does not see GPS signals. If I exit navigation and from the main menu select setup, I can reset the GPS and then go back into navigation, this seems to cure the issue but it may return. I think the root cause is a low memory battery in the unit.
"I tried to load the new 2008 City Navigator but the update was interrupted."
You deleted your previous maps, therefore there are no maps on the unit. Try reloading the maps again and this time let it continue all the way to the end. It will take a couple of hours depending on loading all maps or only certain states.