Re: I am unable to get a dial tone on my new uniden...
Did you insert the batteries properly and register the handsets? You must give them a good charge and put both handsets into the main cradle before they will work at least ten seconds, that will register the handsets to that main cradle. Good Luck...
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I have not seen this in a long time. 'Way back in
the 1970's a similar problem would occur when the
telephone company accidently reversed the 'tip and
ring' wires. This was only a problem with the
then-new "push button" (tone) dialing, the standad
rotary dials worked fine. The fix was to reverse
the red & green station wires in the "B-block"
(on the baseboard) to undo the central office goof.
Maybe it still happens? Try reversing the red &
green wires in the modular socket you are plugging
the base ('main unit') into.
The battery in the handset could be bad . First I would test that the base unit is recieving dial tone by pressing speaker button on base unit. If there is dial tone then problem is in handset or in base unit communication to handset. Try resetting power to base unit. Check manual for any re-initialization procedure. If the base unit is not receiving dial tone then I would test that the phone line is delivering dial tone to the base unit by connecting a known good phone to the line cord. If the dial tone is not present , problem could be in line cord from outlet, outlet, building wiring, or service provider.
First be sure you have dial tone at the jack. Use a corded phone to do this with. If you do have dial tone then be sure you have ac at the outlet that the transformer is plugged in to. If there is no dial tone at the jack...go to your interface box outside and check for dial tone there....if none call the phone company. If you do have dial tone then you need to check your wires to the jack...or have the phone company do it for you. If you don't have ac at the outlet....check your breaker box or have an electrician check for you.
I would be willing to bet that it's the line cord that is plugged into your phone's base unit. Try a different cord, and/or try it on a different jack.
If it's neither of these, see if any phone you have gets dialtone. If no phone gets DT, contact your service provider. If other phones work, and the new cord didn't fix your Uniden, then chances are that the jack has been ripped from the circuitry. If that's the case, contact us at IdacomUSA and we'll be glad to set you up properly.
That isn't a whole lot to work with. Get a working phone and take the cord out of the base of the GE and plug it into the working phone.
If the working phone gets a dial tone, look into the modular receptical on the GE base and see if the contact wires aren't out of place.
If you don't get a dial tone on the working phone, try changing the connection cord between the phone and the wall. Also look for the same problem in the wall receptical as discribed above for the GE base.
First thing to try is another phone in the wall jack if it doesn't work either you need to call your phone company. If the other phone works, make sure that the telephone is getting power from the AC electrical outlet. Try swapping the telephone cord with another cord. and lastly, unplug the battery from teh handset and plug it back in untill you feel it click into place. Sometimes the new battery connections are pretty tight and may not really be connected even though it looks like it is plugged all the way in.