Question about HP Pavilion dv9000z Notebook

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My usb port does not respond on my HP laptop

When I plug anything into the USB port on my laptop there is no recognition that a device has been plugged in.

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  • 51 Answers

Hello there.

I understand that you are unable to use the USB port of your computer.

To isolate the issue try performing these steps.

1) Check whether the device is working fine.
2) Check with other USB ports to the same Notebook.
3) If these steps do not work then you can do this.
a) If your Notebook is under warranty you can send it to free repair ( Contact HP.com for more information)
b) If it is not under warranty then check for the repair cost from HP.com chat support.

Posted on Feb 15, 2009

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  • The driver for the device is faulty. When you plug in a USB device, the computer should load and then configure the device without ever requesting a device driver. If the computer prompts you for a device driver, check the information that came with the device or go to the manufacturer's website to see if a driver is available.
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