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My GE #28223 phone will not let me answer incoming calls at times

Many times when we try to answer an incoming call on the GE #28223 phone it will not let us answer it will beep or do nothing at all and this includes the base and handset.

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  • hoot44d Feb 15, 2009

    my phone has dial tone but wont call out or receive calls

  • Anonymous Mar 10, 2009

    Same as above this phone sucks.

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This happens when the base somehow gets de-registered from the handset. There are two ways to solve this.
Disconnect the base from the electrical outlet for about 5 seconds, then plug it back in.
The other way to solve it is to re-register the phone with the base. Consult your user manual to follow the process. to do this.

Posted on Mar 02, 2009

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The one problem I did encounter was at the beginning when I found that one of my phones wouldn't ring when someone called me. By googling the problem, I found out that this problem is due to the ringer equivalency number (REN) of the phone you are using (google "phone REN" to find out what it is). Most phones have their REN listed at the bottom of the base unit. From my experience, I believe Magicjack will only work for phones that have REN of up to 1.0B (add up all phones in your system to get your total REN. Mine had a corded base with 0.6B REN with 2 more cordless handsets. I figured that made my phone system total to 1.8B REN). Magicjack did ring on a phone that had 0.98B REN. To fix the problem, I bought a multi-handset GE DECT 6.0 (model 28223 Series) which basically has REN 0.0B. Magicjack had no problems ringing with this phone. My phone system was over 3 years old anyway so I didn't mind replacing it.

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