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Closed captions will not work thru my tv remote

Bought a new DYNEX TV. Upgraded my comcast to DVR and High Definition. Now, the closed captioned button on my TV remote, will not work. I must go thur the comcast cable box to turn it off or on.

I have friends with other brands of TV and same comcast setup and their c.c. works thru their TV remote.

I must turn off the power to the cable box, then press menu, then enable or disable the close captions. A lot of trouble each time I want to turn c.c. on or off.

why does DYNEX TV remote not turn the c.c. on or off, when using comcast?

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  • akimb Feb 16, 2009

    Yes , I have the same problem ! there are times when I would like to use my cc , but can't, unless I go through the cable box , which means SHUTTING IT OFF and changing the setting that way , and then SHUTTING IT OFF again to stop cc . I have the Comcast Motorola box.

  • renningten May 20, 2009

    I have a Dynex tv. CC worked fine until moved and got new Comcast service. Now CC cannot be turned on with tv remote. Any ideas? I called Dynex and they rather uselessly said to take the tv back to the store where I bought it.


  • Jim Franks May 11, 2010

    Johhny I am a biunclear about your situation. The post you submitted fell under a Dish Network 811 receiver which is a hi definition receiver but is without DVR. Do you have Dish or Comcast or both. If you have Dish what receiver type do you have?

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I hope this was resolved but this is a dish page and I am unable to answer Comcast issues.

Posted on Mar 01, 2010

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I have a 32 inch Upstar LED TV. How do I turn off closed captioning?


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There are several possibilities here so you will need to work with me to resolve this problem. In order for Closed Captioning (CC) to work, you need to make sure the CC settings are correct on the TV, and then make sure they CC is switched on. In addition, if you are using a cable or satellite receiver box, CC also needs to be switched on for these "boxes".

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g) Press "EXIT" on the remote to close the menu and return to viewing mode.

2. Press the "CCD" button on your Dynex remote control. This can be found in the bottom right-hand corner of the remote. Each press of the "CCD" button will cycle the closed captions between ON and OFF. (CCD means Closed Caption Display)

3. Check the Closed Captions are displayed and then adjust the Basic and Advanced Selection options until the type and appearance of the closed captions are how you like them.

If you have done the above and still cannot get it to work, please let me know whether you are using a cable or satellite receiver and the brand/model number. I will then be able to assist you further.

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