Question about DISH Network 811 HD DTV Receiver

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Closed captions will not work thru my tv remote

Bought a new DYNEX TV. Upgraded my comcast to DVR and High Definition. Now, the closed captioned button on my TV remote, will not work. I must go thur the comcast cable box to turn it off or on.

I have friends with other brands of TV and same comcast setup and their c.c. works thru their TV remote.

I must turn off the power to the cable box, then press menu, then enable or disable the close captions. A lot of trouble each time I want to turn c.c. on or off.

why does DYNEX TV remote not turn the c.c. on or off, when using comcast?

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  • akimb Feb 16, 2009

    Yes , I have the same problem ! there are times when I would like to use my cc , but can't, unless I go through the cable box , which means SHUTTING IT OFF and changing the setting that way , and then SHUTTING IT OFF again to stop cc . I have the Comcast Motorola box.

  • renningten May 20, 2009

    I have a Dynex tv. CC worked fine until moved and got new Comcast service. Now CC cannot be turned on with tv remote. Any ideas? I called Dynex and they rather uselessly said to take the tv back to the store where I bought it.

  • Jim Franks May 11, 2010

    Johhny I am a biunclear about your situation. The post you submitted fell under a Dish Network 811 receiver which is a hi definition receiver but is without DVR. Do you have Dish or Comcast or both. If you have Dish what receiver type do you have?


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I hope this was resolved but this is a dish page and I am unable to answer Comcast issues.

Posted on Mar 01, 2010

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