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Itunes v8.02.20 will not open.

I have downloaded the latest version of itunes. intalls no problem but it will not open. Quicktime works. I ininstalled and reinstalled but still itunes does not open. Help...

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  • norton238 Feb 16, 2009

    Did not work. I get the message - The folder "I Tunes"  cannot be found and is required. The default location for this folder is inside "My Music" folder.


    I have checked and the I tunes folder is where it should be.

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Try uninstalling iTunes, Apple Software Update, Apple Mobile Device Support, and Quicktime. (Note: When you uninstall each of these, it asks whether you want to restart your computer. Say no until you have unnstalled the 4th one, after which restart your computer).
Then, reinstall iTunes. It should work.

Posted on Feb 16, 2009

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When I try installing Itunes half way through installing a pop up comes up saying- "Could not access network location %APPDATA%\." Can u help me fix this.


Please take note that the following steps is in assumption that you are using a Windows operating system.) As I have found out in the iTunes support in apple.com, this symptom may be caused by anti-spyware software preventing iTunes from installing correctly. One such application is SpyCatcher. Before installing iTunes, temporarily remove this software to allow the iTunes installer to complete.

If you are still having trouble installing iTunes for Windows, follow the troubleshooting suggestions described in this article.

General installation troubleshooting Important: iTunes installation is successful a majority of the time after completing these troubleshooting procedures. If one step does not resolve your issue proceed to the next.
1. Empty your Temp directory and restart
Windows XP:
  1. Choose Start > My Computer (or double-click My Computer on the Desktop).
  2. In My Computer or Computer, open the "C:" drive.
  3. Open Documents and Settings.
  4. Double-click the folder titled with your username.
  5. If you see a Local Settings folder, skip to step 10. If you don't see a Local Settings folder, proceed to the next step.
  6. Choose Tools > Folder Options.
  7. Click the View tab.
  8. Select the option to "Show hidden files and folders."
  9. Click OK.
  10. Double-click Local Settings.
  11. Right-click on the Temp folder and choose Delete.
  12. In the confirmation dialog that appears click Yes.
  13. If you are unable to delete the Temp folder, close all programs, especially those in the Notification area ("System Tray") of the Windows Task bar and repeat step 11.
  14. Restart your computer.
Windows Vista and Windows 7:
  1. Choose Start > Computer
  2. In Computer, open the "C:" drive.
  3. Open the Users folder.
  4. Double-click the folder titled with your username.
  5. If you see an AppData folder, skip to step 10. If you don't see an AppData folder, proceed to the next step.
  6. Choose Organize > Folder and Search Options.
  7. Click the View tab.
  8. Select the option to "Show hidden files and folders." (In Windows 7 this option will be called "Show hidden files, folders, and drives").
  9. Click OK.
  10. Double-click the AppData folder to open it. If Windows needs your permission to continue click Continue.
  11. Double-click the Local folder to open it.
  12. Right-click on the Temp folder and choose Delete.
  13. In the confirmation dialog that appears click Yes.
  14. If you are unable to delete the Temp folder, close all programs, especially those in the Notification area ("System Tray") of the Windows Task bar and repeat step 12.
  15. Restart your computer.
2. Completely remove iTunes and QuickTime
For Windows XP, follow instructions in Remove and Reinstall iTunes, QuickTime, and other software components for Windows XP.
For Windows Vista or Windows 7, follow instructions in Remove and Reinstall iTunes, QuickTime, and other software components for Windows Vista.
Note: Songs you purchased from the iTunes Store or imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes.
3. Install the latest version of iTunes
Once you have completed the above steps to Empty your Temp directory, Completely remove iTunes and QuickTime, and Clean up iTunes installer files on the computer, you can install the latest version of iTunes from http://www.apple.com/itunes/download.
Additional troubleshooting Make sure you have administrator-account access To install iTunes or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator-account access, contact the owner of the computer or your system administrator.
Get the latest Windows updates The first thing to do when troubleshooting an installation issue on a Windows computer is make sure you have the latest Microsoft Windows updates installed—to get the latest updates, go to the Microsoft Windows Update page.
iTunes and QuickTime software for Windows require Microsoft Windows XP or Microsoft Windows Vista with latest Service Pack installed.
Disable other conflicting software In Windows, some background processes can cause issues for other programs and processes. These conflicts can prevent applications such as iTunes and QuickTime Player from installing. See Using MSCONFIG to troubleshoot conflicts in Windows XP or Using MSCONFIG to troubleshoot conflicts in Windows Vista and Windows 7 for assistance disabling conflicting processes.
Additionally, some third-party security software cannot be disabled using Selective Startup (MSConfig). Because of this, it may be necessary to temporarily manually disable such software while troubleshooting installation. For assistance in configuring or disabling your security software, please contact the manufacturer.
Make sure your folder names don't contain strange characters If the iTunes installer (iTunesSetup) is not responding or appears frozen after launching the installer then the folder where the installer is stored may contain unusual characters. If you notice that the iTunes installer or stored in a folder like this, either rename the folder or move the iTunes installer to another location such as the Desktop before launching.
More help If these steps don't help, you may be able to find a solution to your issue by searching the Microsoft support website.
If the above troubleshooting steps have not helped, proceed to the following steps Solutions to common installation errors Here are some common symptoms you may see when installing iTunes and QuickTime for Microsoft Windows. If you are experiencing one of these symptoms, try the suggested troubleshooting steps:
If you only need to install QuickTime, or if iTunes installs but QuickTime installation did not complete Try downloading and installing the standalone version of QuickTime from http://www.apple.com/quicktime/download/. Be sure you download the version that does not include iTunes.

Aug 06, 2010 | Apple iTunes

1 Answer

Hi everytime i try to open itunes it will not work and it takes me a couple of hours of reinstalling the program and then it might go. i have heard of others having this problem could you help?


Download itunes latest from here: http://www.filehippo.com/search?q=itunesquite quite a large file ~93MB, (32bit).

Uninstall the old version, clean up the registry using CCleaner and intall the newer version. Running on my Vista & XP no problem so far.

Jun 30, 2010 | Computers & Internet

1 Answer

Unable to download itunes set-up.


Vista is not a great program to install this but it can be done. first remove itunes and QuickTime from the control panel The new version of iTunes takes care of a lot of compatibility issues with Vista. ensure that you download the latest version of iTunes.

Dec 27, 2009 | Microsoft Windows Vista Home Basic Edition

2 Answers

Error 7 keeps coming up when oppening itunes


A number of users have experienced problems updating to the newlyreleased iTunes 8.1.1. Generally, when this issue occurs, installationappears to proceed normally but then delivers the error message “Theinstaller encounted errors before iTunes could be configured. Yoursystem has not been modified. To retry these operations at a later timeplease return to the installer again. Click Finish to exit installer.”Fix
This problem can often be fixed by reinstalling the latest version of QuickTime via the following steps:
  1. Download the latest edition of QuickTime for Windows (make sure to pick the option without iTunes)
  2. Choose to save the file to your disk, then double-click the .exe file and install QuickTime
  3. After QuickTime is successfully installed, download iTunes again, choosing to save the file. Double-click the iTunes installer .exe and proceed with installation.
Other potential fixes for this issue include:
Run a disk check Disk errors, particularly in Windows XP, can prevent proper iTunes installation. See this Microsoft Knowledge Base article for instructions on performing a disk check/repair.
Use Windows Installer Cleanup Use the Windows Installer Cleanup toolto remove any references to Apple-related installation files(QuickTime, iTunes, etc.), then re-try using the aforementionedtwo-step method to reinstall QuickTime and iTunes

Oct 22, 2009 | Apple iTunes

1 Answer

Cannot download itunes since a recent firmware upgrade for ipod touch, went to apple forum site and told to delete apple,quicktime, apple mobile device support and now i can`t get itunes to download onto...


Make sure VBScript is installed, turn off script blocking in anti-virus and personal firewall software, reregister VBScript, and then install iTunes." Resolution Download and install the latest version of iTunes.
Install the latest VBScript engine from Microsoft for your Windows OS platform Windows 2000 Download and install VBScript version 5.6 for Windows 2000 from Microsoft, and then try installing iTunes or QuickTime again. Windows XP Download and install VBScript version 5.7 for Windows XP from Microsoft, and then try installing iTunes or QuickTime again. Windows Vista No download necessary. The latest VBScripting engine (version 5.7) is already included with Vista. Follow the steps below to register the VBSScript again if you still have this issue in Vista.
Register the VBScript engine again If the latest VBScript engine is already installed, register it again. Note that you must be logged in as administrator or logged in as a user with administrator privileges for the computer to execute these steps.
For Windows 2000 or Windows XP: 1. On the Start menu, click Run.
2. In the "Open" field dialog box, enter the following command and click OK:
regsvr32 vbscript.dll
3. A message should appear stating that the "DllRegisterServer in vbscript.dll succeeded."
4. Click OK and try installing iTunes or QuickTime again.

Oct 19, 2009 | Apple iTunes

1 Answer

Macbook not recognising new Quicktime 7.3 or 7.6


Did you download the right version of it? You may have accidentally downloaded a version Windows, rather than Mac.

Go back and download it again, and make sure that you are downloading a version for mac.

Jul 06, 2009 | Apple 13-inch MacBook - Intel 2.0GHz Intel...

2 Answers

My itunes does not start whwn i clicked on icon.


Here's some info that may help - picked up from other boards where similar problems reported.
First check to see if Quicktime works normally, iTunes will not work without it.
If Quicktime is OK, then use these troubleshooting articles: XP version http://support.apple.com/kb/TS1421 Vista version http://support.apple.com/kb/TS1717
Have you installed any of the following: ACE & K-Lite mega codecs package, QT alternative, Storm codec, WinAVI video converter, Mpcstar, (possibly starcodec pack, 3ivx)
If so uninstall them, they are know to cause problems with Quickitme. Then download the version of Quickime without iTunes: http://www.apple.com/quicktime/download/win.html Now Remove Quicktime using the method for Quicktime in this article (just Quicktime): XP http://support.apple.com/kb/HT1925 Vista http://support.apple.com/kb/HT1923 When you come to your C:\Windows\system32\ folder you can delete any file or folder with Quicktime in the name. Restart you computer Install the stand alone Quicktime and check if it starts. If it does you are in a position to find out if iTunes is OK.
If Quicktime is OK, do you get any error message when you try to start iTunes? If not, open your task manager after trying to start iTunes. Do you see iTunes.exe running on the processes tab. If there is no error and you see iTunes.exe running then iTunes is hanging and we need to look at a slightly different route.

Sometimes it is just a problem with the itunes database file when it won't open after an upgrade. Press and hold the shift key while trying to start itunes. Does it give you an option to choose or create a new library? http://docs.info.apple.com/article.html?path=iTunesWin/8.0/en/15502.html

Bonjour is a common cause of iTunes hanging at start up. i.e. silent launch failure with iTunes.exe running on the processes tab. You can uninstall bonjour if you don't need it. However it is required for sharing libraries and other things
You could also try uninstalling it, then downloading bonjour from Apple and installing it directly. http://support.apple.com/downloads/Bonjour_for_Windows

Jun 15, 2009 | Apple iTunes

2 Answers

Try to open itunes but no quicktime


u can download quick time player in the following website..
www.filehippo.com...

thank u!!!

Apr 10, 2009 | Apple iTunes

1 Answer

Problem downloading Itunes on Dell P.C.


try the following procedure.

first, head into your start> control panel >Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.

next, download and install the Windows Installer CleanUp utility. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC.

Description of the Windows Installer CleanUp Utility

http://support.microsoft.com/kb/290301/ (Copy ans paste the link in internet explorer)

next, use the the following document as a guide for manual removal of leftover itunes and quicktime program files:

Removing iTunes and QuickTime for Windows

http://support.apple.com/kb/HT1925?viewlocale=en_US

now try to install itunes again. does it go through properly this time?

If not then also try installing latest windows installer software

(Sometimes an iTunes entry or QuickTime entry doesn't show up in cleanUp, in conjunction with a missing .msi message, if there's an older version of the Windows Installer on the PC.)

http://support.microsoft.com/kb/893803/



Dec 22, 2008 | Computers & Internet

1 Answer

I pod quictime issue


This should be easy but it is still hassle. You need to go to apples web site, apple.com/downloads and download quicktime from there. If that doesn't work you will need to reinstall itunes which will automatically intall everything it needs. QuickTime actually runs alot of things from your itunes to clips on the internet. Good luck

Aug 24, 2008 | Apple iPod MA446LL/A MP3 Player

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