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A loud bang .....like a hammer was thrown in there.

There is a banging noise on our washer machine. I can spin the drum by hand and hear it too. Feels like something behind the drum has come off its track.
It is a stackable washer with the dryer on top.
Model number is GLTF1670ASO
Frigidaire '' Gallery ''
Any suggestions ?
Thanks

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  • 2 more comments 
  • thenail1 Feb 15, 2009

    The washer is 5 years old. Could it be anything else ?

    I full spin by hand slowly and a soft bang. If turned on it gets louder.
    The drum always had alot of movement since we owned it.


  • thenail1 Feb 15, 2009

    I have found the problem for anyone who runs into this scenario.
    I removed the front lower panel and in the back a yellow pin was hanging down. This was curious so I decided to remove the back panel. I found 3 broken secure pins ( they look like long screws about 8 inches long ) to stabilize the drum when spinning. They are long yellow tubes that the screws goes through.
    I will take one good screw to a hardware store and try to match all of them to replace them.


  • thenail1 Feb 16, 2009

    You were right they were packaging screws that were suppose to be removed upon installation. The machine has worked fine with no noise for 5 years. The drum had alittle give but never made any noise.

    I will investigate purchasing a new " rear bearing assembly " and also call the company who installed it improperly.

    I feel like removing the whole drum and really get a look at it from the inside , but I have a feeling this is a tall task.

  • thenail1 Feb 17, 2009

    I bought a new unit.....problem solved....wife happy.

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  • Frigidaire Master
  • 2,651 Answers

Ouch!! can you "lift up " on t he inner drum with a movement of 1 inch or more??? if so sounds as if you needa rear bearing assy. dont know how old machine is, but genearlly if parts not covered its not a worth while repair. will run hundreds of dollars

Posted on Feb 14, 2009

  • 1 more comment 
  • Ron Coons
    Ron Coons Feb 15, 2009

    not really much more than that could be wrong, someting stuck betweeen the tubs??very doubtfull. most common issue is someting stuck inpump, this would cause a noise but only when the water is draining not when turning the tub by hand.. you can check perhaps a bra underwire, or a screw has somehow caught inside the tub in one of the hundereds of hole in the inner tub

  • Ron Coons
    Ron Coons Feb 16, 2009

    WAIT A SEC!!!!!!!! ,DO NOT REPLACE THESE SCREWS!!!!!!, those are original shipping brackets meant only to hold drum stable while in tranisit!!!!!!!! cant belive they have been in for 5 yrs!!!! they should be removed before ever running the unit!!!1 they're bright yellow to indicate to the installer to remove them.. now it makes sense as to teh being noisy from the beginning.... again fully remove the brackets and the screws DO NOT REPLACE THEM!!!!!!!

  • Ron Coons
    Ron Coons Feb 16, 2009

    well inorderto "replase" the rear bearing yuou would neeed to replace the entire reas section ofhte tub assy,not a fun job at all, but afer removing the pacjking screws did this not cure your problem?? i gues sits possible that there may be shipping bolts still left in the rear of unit

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